Hotel in Shanghai
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Comfortable Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Shanghai
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Oct 2026
Location was OK, near the river and a park area.
Breakfast was Ok but very busy on the day I stayed.
Restaurants were a bit limited. The chinese restaurant did not have an english menu which for an international hotel was a bit odd.
10 / 10Outstanding·Aug 2026
außergewöhnlich
nichts
7 / 10Good·Jun 2026
The room was large and the bed very comfortable. Cleanliness was good and amenities were fine.
Surprisingly for a Sheraton, this hotel did not have a lobby lounge bar. There is a cafe which does also serve alcohol, but it is a very sad and miserable place with very surly staff.
Dealing with front desk staff was hit and miss - some were helpful, one was exceedingly unhelpful.
Housekeeping was not great - they started early and made a lot of noise but then didn't clean my room before I returned at 3pm.
The location is not great for tourists in Shanghai. The bund and the French Concession are at least 30 minutes away by car.
5 / 10·Dec 2025
Service is not upto the mark
Is not clean as to mark them
$$$$
Top rated by guests
8.2Excellent
(163 Ratings)
"The staff were always attentive and helpful, and they kept smiling no matter how many people were waiting in line. Their hospitality really made the stay enjoyable."
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