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Reviews
1 / 10
No pudimos descansar. Atención pésima.
El apartamento en sí no es malo. Sin embargo, la gestión y la atención que recibimos fue pésima.
Tuvimos la mala fortuna, y por sorpresa, ya que somos de fuera, que coincidió nuestra estancia con la verbena del pueblo, que justo se encontraba detrás del apartamento. La primera noche, el ruido duró hasta las 1:00. Aunque era incómodo, lo pudimos considerar algo normal. Sin embargo, las dos siguientes noches, nuestros cuartos retumbaron hasta las 5:30 y 6:30. Entendemos que esto no culpa de los propietarios, sin embargo, sentimos mucha decepción ya que absolutamente nadie nos avisó de esto cuando reservamos. Y esque uno coge unos días de sus vacaciones para descansar, no para intentar dormir con una verbena en tu habitación.
Esto no quedo aquí, sino que cuando salimos, educadamente, lo comunicamos a la inmobiliaria que nos atendía. Nos pidieron disculpas y nos dijo que nos llamaría al día siguiente. No nos llamaron. Así que llamamos nosotros. Nos atendió una “agradable” mujer, Toni Bel. Entre comillas, porque nos quedamos totalmente sorprendidos por su escasa profesionalidad y soberbia. No solo no nos facilitó ningún tipo de reclamación, (que era lo que buscábamos, que quedase constancia de esto) sino que encima nos achacaba la culpa a nosotros y echaba balones fuera a su compañera, la cual dijo que nos iba a llamar.
En conclusión, una nefasta gestión de la inmobiliaria HMS, la cual NO recomendamos a nadie y tres noches sin poder dormir en nuestras vacaciones. En ningún momento hemos podido contactar tampoco con el propietario.
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