Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
1 / 10
Terrible stay with no proper conditions, no help from the host, and no real support from Booking.com
Absolutely nothing.
The apartment was dirty, lacked basic sleeping conditions, and the host showed zero responsibility or willingness to fix anything.
Almost everything.
The apartment was not clean at all: the bathroom had mold, dirt, hair, and even toilet paper with leftovers still in the toilet. The second set of bed linens smelled bad and had hairs, making it unusable. Because of this, we had to split one set of bedding between three adults and a baby. My mother took the only blanket, and the rest of us were left with no blanket and just one pillow for three people, so we had to sleep fully dressed because it was cold.
We arrived late at night with a small baby after a long trip, so we had no choice but to stay for one night. Otherwise, we would never have stayed in such conditions. We even had to clean the toilet ourselves just to be able to use it.
The living room carpet was dirty, and the building, stairwell, and elevator had a strong unpleasant smell.
There were no clean basic supplies (extra linens, pillows, or blankets).
The host did not offer any cleaning, replacement linens, or assistance in the morning, and later refused to provide a refund, even with clear evidence that the apartment was not ready for guests.
Additionally, Booking.com did not provide effective support during the stay (and after), so we ended up having to pay for another accommodation through Booking on the same night.
This was deeply unfair and shows a complete lack of honesty and responsibility from the host.
9 / 10
Nicely decorated,but need more clear instructions how to get in
It’s nicely decorated
I wish the instructions on how to open the doors and gates were more clear.I would strongly recommend to make a small video or collage with instructions.Luckily a few people who lived in that building helped us to figure out how to get inside.
10 / 10
Amazing
The apartment was very cozy and comfortable, making our stay truly enjoyable. Everything was clean and well-maintained, and the atmosphere felt welcoming and relaxing.
10 / 10
Funtastic apartment
The apartament is in very quiet place. Near are several stores, tram and train stations. It was modern, stylish and clean, it had everyhing we needed. We had realy good time.
Wczesna godzina zameldowania oraz późna wymeldowania.
10 / 10Outstanding·Sep 2026
Bardzo wygodny apartament, usytuowany blisko parku. Ciepły, cichy i dobrze wyposażony. Nie było problemu z przedłużeniem godziny wymeldowania, a gospodarz jest bardzo miły.
10 / 10Outstanding·Aug 2026
Mieszkanie bardzo czyste, w pełni wyposażone. Byliśmy na jedną noc, aczkolwiek jakby ktoś chciał przyjechać na dłużej to niczego mu nie braknie.
6 / 10Average·Dec 2025
кухня огонь. все работает, есть чай, кофе, соль сахар и прочие мелочи. кастрюли сковородки. если что то приготовить - то есть все.
1. Стандартное для всего букинга - не указывают этаж. тут оказался 5 из 5, под крышей. При чем после лифта трудно понять куда идти дальше - стрелки указывают на дверь, но там виден только коридор с номерами кладовок. Код для двери внизу и для двери после лифта одинаков, что тоже надо было догадаться.
2. Окно в потолке. Оно оказалось не заперто, и чтобы закрыть его - надо ставить стул на диван. Проснуться от того что на лицо падает снег - очень весело.
3. Кран в ванной очень шумный. Когда включаешь - слышно даже с коридора.
4. Уплотнители на окнах. Дует как не придавливай, особенно в комнате с кроватью. Летом может и плюс, зимой так себе.
Parking is not specified as an available amenity at Apartament Pastelowy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartament Pastelowy pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartament Pastelowy?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and wheelchair accessible.
"The apartment was very cozy and comfortable, making our stay truly enjoyable. Everything was clean and well-maintained, and the atmosphere felt welcoming and relaxing."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Wheelchair accessible
WiFi/Internet
Accessible by lift
Map of Krakow
Ratings and reviews
8.8 / 10
Excellent(171 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2026
Wczesna godzina zameldowania oraz późna wymeldowania.
10 / 10Outstanding·Sep 2026
Bardzo wygodny apartament, usytuowany blisko parku. Ciepły, cichy i dobrze wyposażony. Nie było problemu z przedłużeniem godziny wymeldowania, a gospodarz jest bardzo miły.
10 / 10Outstanding·Aug 2026
Mieszkanie bardzo czyste, w pełni wyposażone. Byliśmy na jedną noc, aczkolwiek jakby ktoś chciał przyjechać na dłużej to niczego mu nie braknie.
6 / 10Average·Dec 2025
кухня огонь. все работает, есть чай, кофе, соль сахар и прочие мелочи. кастрюли сковородки. если что то приготовить - то есть все.
1. Стандартное для всего букинга - не указывают этаж. тут оказался 5 из 5, под крышей. При чем после лифта трудно понять куда идти дальше - стрелки указывают на дверь, но там виден только коридор с номерами кладовок. Код для двери внизу и для двери после лифта одинаков, что тоже надо было догадаться.
2. Окно в потолке. Оно оказалось не заперто, и чтобы закрыть его - надо ставить стул на диван. Проснуться от того что на лицо падает снег - очень весело.
3. Кран в ванной очень шумный. Когда включаешь - слышно даже с коридора.
4. Уплотнители на окнах. Дует как не придавливай, особенно в комнате с кроватью. Летом может и плюс, зимой так себе.
$$$$
Top rated by guests
8.8Excellent
(171 Ratings)
"The apartment was very cozy and comfortable, making our stay truly enjoyable. Everything was clean and well-maintained, and the atmosphere felt welcoming and relaxing."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Krakow
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Wheelchair accessible
WiFi/Internet
Accessible by lift
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Apartament Pastelowy. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartament Pastelowy pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartament Pastelowy?
We found 7 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and wheelchair accessible.
Free WiFi/internet · Air conditioning · Accessible by lift
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