Hotel in Singapore
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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About this hotel
Elegant Accommodations
Amenities
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Singapore
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Sep 2026
The hotel is in the heart of the city, everything about this hotel was great and it was a pleasure to choose this hotel for my trip.
The bathroom had a very bad smell coming from the drains, this is not something I would usually deduct a point for but this time the smell sometimes became overwhelming and I didn't even want to use the bathroom. This was sadly the only problem in an otherwise magnificent stay.
9 / 10Outstanding·Sep 2026
Excellent location and super helpful staff
200 SD for early check in seems expensive considering cost of the hotel
10 / 10Outstanding·Sep 2026
Welcoming & friendly staff. Decent size room with executive lounge access, which was worth the extra for the 5pm-7pm drinks & buffet.
We didn’t need to eat out after, so probably saved money!
The hotel catered really well for my needs as a coeliac- the breakfast options were outstanding & staff had good knowledge.
The view from the rooftop pool was beautiful & the close proximity to Chijmes of Crazy Rich Asian fame was a nighttime bonus.
Some noise from the rooftop bar to 11pm heard on floor 10 on the first night.
6 / 10Average·Jul 2026
Overall, I had a pleasant stay. The room was very clean, and both check-in and check-out were quick and efficient.
I especially appreciated the housekeeping manager, who took the time to ask for feedback about my stay and genuinely cared about improving the guest experience.
The location is also excellent. Close to public transport and shopping, making it a great choice for first-time visitors to Singapore.
While the hotel itself was comfortable, I was disappointed with the F&B service, especially considering this is a five-star Pullman property.
During my first breakfast, I had trouble using the coffee machine. Another guest also tried to help me but couldn’t figure it out either. I asked a waiter if he could assist me, and his response was, “I’ll show you just once,” delivered in a dismissive tone. As it was my very first time using the machine, I found this comment unnecessary and unwelcoming. In hospitality, guests should feel comfortable asking for assistance, especially when using unfamiliar equipment for the first time.
Another disappointing experience happened one evening. I arrived at the rooftop bar at around 11:10 p.m., shortly after it had closed at 11:00 p.m. I completely understood that the bar was no longer serving. I politely asked whether it would still be possible to buy a bottle of beer to take to my room. The answer was simply, “The bar is closed.” While I respected the closing hours, I would have expected a more service-oriented response, such as suggesting room service or another option if drinks were available elsewhere in the hotel. Instead, the interaction felt dismissive.
Neither of these situations was a major issue on its own, but together they left me with the impression that the service lacked the warmth, attentiveness, and proactive approach I expect from a five-star hotel. Unfortunately, because of the F&B experience, I don’t think I would choose to stay here again.
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Top rated by guests
8.8Excellent
(1,562 Ratings)
"Welcoming & friendly staff. Decent size room with executive lounge access, which was worth the extra for the 5pm-7pm drinks & buffet.
We didn’t need to eat out after, so probably saved money!
The ho..."
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