A lot happened during our stay. Here’s what happened:
When we arrived at the reception to ask for the key, the guard checked the mailbox and there was no key there, even though that was the instruction given to me. I tried to contact the management through the app, but it took several minutes to get a response. So I decided to send a message via iMessage, but it also took a few minutes. After that, I decided to call their number.
At first, they answered my call and told me they would check with the caretaker about the key. We waited for several minutes—almost 20 minutes. I called the number again, but they didn’t answer anymore. We even tried using a different phone, but there was still no answer. We started to get really worried because we thought it might be a scam.
We asked the guards for help and where we could file a complaint, and they helped us call the management. Here’s the very frustrating part: they answered immediately when the guard called them. But how come they couldn’t answer our calls?!
We then used the guard’s phone to communicate with them. I asked, “Miss, why can’t you answer our calls, but when the guard calls, you answer immediately?”
Her response was: “Busy man gud ko, dili ra kana akong trabaho, and ako pud ge tawagan ang caretaker ganeha.”
Like, what?! Busy? Our calls kept ringing when we tried to call, and you say you’re busy? Hello, I think you need to prioritize this because someone are waiting outside. And then she hung up the call!
So we tried to call and send messages again, asking what the best option was: could we cancel the booking and get a refund, or could they provide another room? After a couple of minutes, they finally called us back and offered another room. And no apologies were given.
So we finally calmed down because after a tiring day with no sleep from work and eating out, we thought we could finally rest. That’s what we thought! The room was cheap, but the faucet and shower were not working.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Condo with resort-like living, everyday. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Condo with resort-like living, everyday. Enjoy the water!
Is Condo with resort-like living, everyday pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Condo with resort-like living, everyday?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Condo with resort-like living, everyday. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Condo with resort-like living, everyday. Enjoy the water!
Is Condo with resort-like living, everyday pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Condo with resort-like living, everyday?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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