Caravan was really good, really clean and comfortable.. the park grounds were maintained lovely. No issue at all with the caravan or grounds

We went for Halloween weekend for the kids. We arrived at the kids halloween afternoon party, it was advertised as pay to enter and we were turned away because it was full. We had really disappointed children. We then went to the kids slime party and we were again turned away because it was full. At night we went to the entertainment venue for the Halloween party and yet again we were told we couldnt enter because it was full. Considering we only went for Halloween weekend it sorts spoiled it for us all. The reception staff weren't helpful at all. There was a number of families in the same situation as us, complaining. The staff just said sorry, nothing they could do. They theb informed me there wouldn't be a problem at night. When we were again denied entry. So a weekrnd spent mainly in the caravan

The caravan was really lovely, clean, comfortable and warm

Check in at 4pm us way too late Frying pan in the caravan was unusable, no cooking utensils or chopping board. 1 roll of toilet paper per stay… really?? And no soap - these things are naturally expected to be there… Pool 1m deep and limited to 1 hour a day, also needs to be booked a day in advance, so if you only there for 1 day you can’t use it at all, especially bearing in mind 4pm check in

It was clean, comfortable and spacious

I like the location and space in the chalet.

We checked in late and nobody told us what entertainment is on site. They are advertising that there are some. But as everywhere it is October so we were expecting that some won't be happening. However we didn't receive any info just a map about the site and where our accommodation is. Not all places have a car park next to it. The swimming pool was closed. But this i knew before coming because i messaged them and after answering, two days later i got an official email that is closed. So i wonder if I would not ask myself if they would inform me me. The cafe/restaurant was awful. We were choosing to go on site to eat or in town which is not far. We went on site. The menu was smaller and different than what I saw online. It was important what is on the menu when you have kids who are not eating everything. However the food was cold and undercooked. Now the chalet we stayed at. It had a lot of space but everything needed to be upgraded. Water in the bathroom is leaking over the tap, you can see marks on radiators from rust. Very strong smell of pets. I know I chose accommodation which allows pets because i wanted a hot tube with. But it had a really strong smell inside. So really consider before booking . They do have no pets accommodations.