Hotel in North Kuta
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Includes essentialsFree WiFi/internet, Air conditioning, Kitchen and more
About this hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Kitchen
WiFi/Internet
Smoking allowed
Housekeeping available
Map of North Kuta
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2025
I liked that it was spacious. The bed was comfortable. It's nice to have the separated sleeping area and living room a little separated and to have a couch and a smart TV. There is a fridge and a kitchenette in the room with plates, forks, spoons, and cups. For knives and a stove, you have to go to the shared kitchen area. The bathroom sometimes smelled weird but I would still say that the place was cleaned well.
My biggest issue is the communication with the manager and the staff. Pretty much all of the numbers that I was given (by them personally before moving in, by Booking app) and the ones I found online (Google Maps) have continuously ignored me. I tried to reach them before booking via the app after I came to see the place in person. I gave them the benefit of the doubt and moved on to book via the Booking app. The number provided on Booking also ignored me. Basically, I had been ignored for about 2 weeks before moving in, and then 1 week after, until there was an issue with the bathroom. It took a lot of talking, asking, and almost begging with the staff until they let me talk to the manager. Turns out it was one of the numbers that had already been ignoring me for 3 weeks on a different inquiry. The manager then made false promises and lied about a few things, avoiding accountability and not apologizing for lying to me. She then sent a staff member to apologize (instead of apologizing for her own lies). The staff gave me her number to contact her on the bathroom issue , and it turned out that I also already had her number because she had also been ignoring me for 3 weeks until that point. Basically, you will get a bunch of numbers that all don't seem to work unless there's a bigger issue, and then you should not expect to be treated with honesty, respect, and accountability.
To be fair, they did fix the bathroom issue. I'm grateful for that, but I still don't appreciate being lied to and the lack of accountability and honesty.
That being said, some minor things that weren't for me: it was quite dark inside because there is only one small window. And even after fixing the shower, the water would not stay warm for a long time. These things are personal preferences, so if you don't mind that, it's still a nice and clean room. Just dont expect good communication.
8 / 10Excellent·May 2025
Really clean and there was cleaning service every 2 days. Room was very big and spacious, as well as the toilet. Not much of smell from the toilet because I bought air freshener to emit the smell, so that was not much of a problem. Quite environment 👍🏼👍🏼
not much, just that location is far from tourists spots
$$$$
Top rated by guests
8.8Excellent
(9 Ratings)
"Really clean and there was cleaning service every 2 days. Room was very big and spacious, as well as the toilet. Not much of smell from the toilet because I bought air freshener to emit the smell, so ..."
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