The house and property itself were amazing. Beautiful new home in a great area. The host was communicative and helpful to help our bridal party get our stuff in early due to it being our wedding weekend and a lot of festivities going on for us. On our wedding night and first night there, we were unpacking our luggage on the master bed and the bed planks broke. Upon looking, it appeared as if maybe the prior guest maybe broke it and pieced it together because two suitcases shouldn’t have done that, but the planks were all slanted and unstable. We laughed about it, moved the mattress to the floor and contacted the host first thing in the morning. Given my husband is 6’7 and I am 5’10, the other queen beds are just not comfortable for us to sleep in, especially for our wedding weekend. We felt we did the upfront and right thing by contacting the host immediately to tell them what happened and to inform them we could not stay there due to the bed situation. While they were nice and apologetic, they said they would not refund us our second night stay, but in return would not charge us for the cheap bed breaking??? We felt this was not great customer service at all. The bed situation was clearly not our fault and to still charge someone their full 670 when they can’t even stay there, felt like a bit of a bad business move to us. Again, beautiful home, but we would not recommend it.