Duke Street Apartment Hotel Liverpool City Centre

Great location and fab kitchen and lovely bathrooms

WiFi not working and no response when asking about it

Great location, felt secure and safe, adequate facilities, decent value for Liverpool centre, great for groups, clean

Beds not very comfy, quite noisy at night, quite cramped in the bedrooms

Great location, lots of space, easy check in all done before we arrived so it was easy for multiple people traveling.

Couldn't find the ironing board.

The location, clean comfy bed and decor were good. The place is in the same street as a very useful shop that opens late and some good takeaways and handy to walk to the conference centre and Liverpool One.

There was obviously someone who wanted to make the place look pretty, but unfortunately that was over practicality. There was nowhere to hang clothes at all, no hooks on the back of doors for coats or towels, the "wardrobe" on opening was a cupboard with very dusty shelves. It is not practical for business users who want to hang suits/dresses/jackets as I did for conference. There was no shelf in the bathroom to put toiletries on. There were 3 mirrors in the main room but none in the bathroom. No loo roll holder. It had a new and well equipped kitchen for cooking but nowhere to eat at (I had to use the dressing table, which again looked pretty but as it was too far from a plug to reach to dry your hair, completely impractical.) The photo promoting the room shows a sofa, there was no sofa, chair or anything with a back on to sit comfortably in my apartment. (Just the dressing table low stool.) There is a brand new washing machine, but nothing to hang you clothes to dry on if you did use it. The shower was hot and the head was new, but the bracket to hold it up on the pole didn't work, so you had to hold the shower head in one hand. I think if the company fixed these minor things it would be an excellent apartment, but just requires someone practical to think about some basics that I have mentioned if staying more than 1 night.