Apartment hotel in George Town
4-Star Apartment Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment hotel
Comfortable Accommodations
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Garden
Sauna
Family friendly
Map of George Town
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Nov 2026
I have been staying in Urban Suites about 6 times for the past 3 years under many different hosts but first time under Stellar. This was so far the best one. Clean house, simple but modern and everything we need we have from easy water filter function to hot shower to iron board to good temp ac to easy to operate tv apps and comfortable clean white bed sheets with enough pillows for everyone!
Def will book from Stellar only now from now on whenever I’m going to Penang.
Well everyone knows how annoying the elevator is but that’s the only downside. Maybe try to check out 10mins earlier and check in an hour later if helps
7 / 10Good·Sep 2026
Place is clean, size is good for the group. Staff's response via WhatsApp was fast and prompt when we noticed there was no toilet paper in the unit. Staff was also very nice to offer 2 free parking lots instead of 1 offered during booking.
The lifts were terribly slow. 3 out of 4 lifts are working and with huge groups checking in, the lifts are basically jammed up, which means folks accessing via carpark is not able to get up. We've got to go down to ground level before heading up. Many guests staying in the property commented the same thing when inside the lift, with a group commented that the problem is so bad that they had to walk down via the stairs from lvl 41, just cos all the lifts that head up were alrdy filled when the doors open.
Guests above us were rowdy the entire night. We can hear the banging and stomping throughout the night, though no fault of the host.
10 / 10Outstanding·Sep 2026
Very convenient and very comfortable
None
6 / 10Average·Jul 2026
The property is in a great location. However, we found that a lot of important information was missing, such as how to use the hot water and details about room service and other amenities.
The lift was a nightmare—it took another 15 minutes just to reach the correct floor.
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Top rated by guests
8.3Excellent
(671 Ratings)
"I have been staying in Urban Suites about 6 times for the past 3 years under many different hosts but first time under Stellar. This was so far the best one. Clean house, simple but modern and everyth..."
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