Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Location
Reviews
9 / 10
Beautiful apartment with everything we needed for a 4 night stay. Bed was comfortable snd double glazed windows made it
Beautifully appointed apartment in a great location. Quiet street and a short walk to shops and sites.
4 / 10
Esperienza pessima: struttura nuova e centrale ma gestione disastrosa e sporcizia inaccettabile
- La presenza della lavasciuga, specialmente per un soggiorno di più notti, che ha reso molto comoda la gestione del bucato.
- Le dotazioni dell’appartamento: ottima la cucina, completa di tutti gli accessori necessari per cucinare in autonomia, e la Smart TV, comoda per rilassarsi la sera con le app di streaming.
- La posizione strategica che si trova a 10 minuti dal centro precisamente piazza Vittoria e circa 10 minuti dalla stazione.
Abbiamo soggiornato per 4 notti in questo appartamento nel centro di Brescia e l'esperienza è stata a dir poco deludente. Nonostante si tratti di un immobile di nuova costruzione con un potenziale enorme, il livello del servizio e la pulizia sono stati completamente fallimentari.
All'arrivo l'appartamento era letteralmente ricoperto di polvere e trascurato sotto ogni aspetto igienico. A fronte delle nostre lamentele, il gestore ha ammesso le inadempienze riconoscendoci 100€ di rimborso, ma questo non ripaga minimamente il disagio subito: abbiamo dovuto impiegare parte di quei soldi per acquistare prodotti per la pulizia e, cosa ancor più grave, abbiamo sprecato mezza giornata di vacanza a tirare a lucido una casa che doveva essere pronta e impeccabile.
L’accoglienza è totalmente inesistente e impersonale. La gestione si limita a inviare freddi codici e un paio di video per il self check-in: nessuna chiamata di benvenuto, nessuna presentazione, nessun modo di sapere con chi si stia effettivamente parlando. Anche per la tassa di soggiorno viene semplicemente girato un link per il pagamento online; la ricevuta, tra l'altro obbligatoria per legge a fini fiscali, non è stata fornita spontaneamente ma abbiamo dovuto richiederla noi espressamente.
Un consiglio spassionato alla gestione: rivedete radicalmente gli standard di pulizia e le modalità di accoglienza. Un ospite dovrebbe sentirsi accolto e a casa, non abbandonato a se stesso a gestire disservizi. Peccato, perché l'immobile meriterebbe ben altro, ma allo stato attuale è un soggiorno da sconsigliare assolutamente.
9 / 10
Un ottima base d'appoggio per visitare Brescia
Ambiente confortevole e in buona posizione rispetto al centro città
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