Apartment in Milan
3 guests · 1 bedroom · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Fire extinguisher
Map of Milan
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
1. Really helpful and kind owner
2. Very clean apartment
3. Quiet
3. Next to a place for breakfast and a supermarket
4. Next to a metro station
5. Next to a large conference centre ( if attending = perfect)
Nil specific
7 / 10Good·Jul 2026
La posizione!! la pulizia! E la fornitura top
Non per colpa dei gestori, ma la ristrutturazione del palazzo, a condizionato il soggiorno.
5 / 10·Oct 2026
Cleanliness, size, design and décor
The main issue, and what was particularly unprofessional and disappointing, was that although the apartment was advertised on Booking.com as having a balcony and views, with accompanying photos, when we arrived, we discovered that the entire front of the building was covered in scaffolding and completely obstructed due to major renovation work (see attached photos).
When we complained, we were simply told that we were free to leave (presumably with a full refund). However, this was hardly a practical option, as we had already made arrangements for our limited time in the city, and I was there on a business trip with no time to search for alternative accommodation. The host was notably unapologetic about the situation.
We therefore asked for at least a discount to compensate for the fact that the accommodation was significantly different from what had been advertised, but to no avail. When we raised the issue again with the property manager, we eventually received an apology, but only after explicitly requesting one, and no response whatsoever to our request for a discount.
Communication ahead of our arrival was also poor. We asked whether the apartment provided a hairdryer, iron, and shower gel/shampoo, as these were not listed in the Booking.com description, but received no response. As a result, we had to bring our own. It turned out that the apartment did provide a hairdryer and iron, but no shower gel or shampoo.
Additionally, communication regarding the identification requirements and payment of the tourist tax was poorly handled, involving several back-and-forth exchanges and emails that we apparently never received.
Finally, the bed was too small for a couple, much closer in size to a single bed than a proper double bed.
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Top rated by guests
8.3Excellent
(7 Ratings)
"1. Really helpful and kind owner
2. Very clean apartment
3. Quiet
3. Next to a place for breakfast and a supermarket
4. Next to a metro station
5. Next to a large conference centre ( if attending = ..."
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