Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger
7.6 / 10
Good(10 Ratings)
$$$$
Apartment in Sofia
2 guests · 1 bedroom · 1 bath
Reasons to book
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning and more
Location
Reviews
1 / 10
Extremely Disappointing Experience – Poor Management, No Heating, Unresponsive Host and Unreasonable Refund Policy
Title: Extremely Disappointing Experience – Unreliable Host, No Heating, Poor Communication and Inadequate Refund
I strongly advise future guests to think twice before booking this property or any accommodation managed by this host.
Our experience was absolutely unacceptable from beginning to end.
1. Last-minute change of accommodation
Just before our arrival, the host informed us that they could no longer accommodate us in the apartment we had originally booked due to “unforeseen circumstances.” We were asked to relocate to another apartment. The replacement was cheaper than our original booking, but when we questioned the price difference, the host failed to provide a satisfactory resolution.
2. No heating and inadequate bedding
After checking in on October 17, we immediately discovered that the heating system was not working. Despite setting the air conditioner to 29°C, it simply would not heat the room. The host had only provided a very thin blanket, which was completely inadequate for the cold weather.
The indoor temperature was extremely uncomfortable, especially considering that the outdoor temperature was approximately 5–8°C.
3. Poor hygiene and maintenance
There were also serious bathroom issues. The drainage did not work properly, leaving water on the bathroom floor, and small insects were crawling out of the drain. These problems made the accommodation even more unpleasant.
4. Host repeatedly ignored our requests for help
We contacted the host repeatedly and urgently requested assistance. Instead of providing immediate support, they simply told us to send an email. We followed their instructions, but received no meaningful response for hours.
We even asked whether they had WhatsApp because we urgently needed help, but the host remained largely unresponsive while we were left dealing with the problems ourselves.
5.
5 / 10
Неудотвлетворение
Хареса ми само местоположението
Каналът в банята беше запушен,диванът и възглавниците в дневната миришеха лошо.А като си легнеш на спалнята тъй като пералното помещение е практически във спалнята мирише от канала😏
9 / 10
Perfecto para conocer Sofía desde el centro muy bien comunicado
La ubicación y el mobiliario
Un quinto sin ascensor
8 / 10
Цена качество увы не соответствуют, надеюсь все замечания по квартире будут исправлены. Жаль не увижу разницу так как вт
Не хватает лифта, последний этаж, и иногда было стремно подниматься вечером. Нужно купить нормальный фен, заменить кровать — она неудобная, выкинуть лишнюю посуду и закупить однотонную посуду в одном стиле. Стаканов для вина обычно бывает 6, а не 3. Выкиньте старые продукты в шкафах, стиральная машина требует правильной установки и ремонта. Также нужно поставить спальное белье для двухместной кровати, а не для двух человек, ведь об этом можно было заранее позаботиться. Выкиньте всю ненужную косметику под раковину. Выкиньте обязательно все кастрюли и сковородку и если оставляете препарат для посуды и мыло для рук оно должно быть полно. Иными словами как будто я приехал к подруге в гости и заплатил не мало. Увы качество цена 💲 не соответствуют требованиям и действительности.
Не хватает лифта, последний этаж, и иногда было стремно подниматься вечером. Нужно купить нормальный фен, заменить кровать — она неудобная, выкинуть лишнюю посуду и закупить однотонную посуду в одном стиле. Стаканов для вина обычно бывает 6, а не 3. Выкиньте старые продукты в шкафах, стиральная машина требует правильной установки и ремонта. Также нужно поставить спальное белье для двухместной кровати, а не для двух человек, ведь об этом можно было заранее позаботиться. Выкиньте всю ненужную косметику под раковину. Выкиньте обязательно все кастрюли и сковородку и если оставляете препарат для посуды и мыло для рук оно должно быть полно. Иными словами как будто я приехал к подруге в гости и заплатил не мало. Увы качество цена 💲 не соответствуют требованиям и действительности.
5 / 10·May 2026
Хареса ми само местоположението
Каналът в банята беше запушен,диванът и възглавниците в дневната миришеха лошо.А като си легнеш на спалнята тъй като пералното помещение е практически във спалнята мирише от канала😏
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning and more
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Cleaning products
Map of Sofia
Ratings and reviews
7.6 / 10
Good(10 Ratings)
100% verified reviews
9 / 10Outstanding·Mar 2026
La ubicación y el mobiliario
Un quinto sin ascensor
8 / 10Excellent·Apr 2025
Не хватает лифта, последний этаж, и иногда было стремно подниматься вечером. Нужно купить нормальный фен, заменить кровать — она неудобная, выкинуть лишнюю посуду и закупить однотонную посуду в одном стиле. Стаканов для вина обычно бывает 6, а не 3. Выкиньте старые продукты в шкафах, стиральная машина требует правильной установки и ремонта. Также нужно поставить спальное белье для двухместной кровати, а не для двух человек, ведь об этом можно было заранее позаботиться. Выкиньте всю ненужную косметику под раковину. Выкиньте обязательно все кастрюли и сковородку и если оставляете препарат для посуды и мыло для рук оно должно быть полно. Иными словами как будто я приехал к подруге в гости и заплатил не мало. Увы качество цена 💲 не соответствуют требованиям и действительности.
5 / 10·May 2026
Хареса ми само местоположението
Каналът в банята беше запушен,диванът и възглавниците в дневната миришеха лошо.А като си легнеш на спалнята тъй като пералното помещение е практически във спалнята мирише от канала😏
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning and more
Map of Sofia
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Lofty - 1 bedroom apartment in the heart of Sofia by Flat Manаger?
We found 9 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wifi/internet.
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