RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513
6.3 / 10
Average(9 Ratings)
$$$$
House in Bournemouth
6 guests · 2 bedrooms · 1 bath
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
A stay that should have been a simple family break was overshadowed by serious privacy breach.
The property itself was in a good location and had the potential to offer a comfortable family stay. The layout and space were suitable for our needs, and the area was convenient for accessing Bournemouth’s attractions.
There was a unacceptable breach of privacy during our stay, with gardener contractor entering the property without any prior notice or communication or knock at our door. He simply entered through a side entrance and opened the gate by entering a number and before we knew we had someone in the back garden.
This left us feeling uncomfortable, disrupted, and genuinely unsafe, especially as we were staying with young children who were wondering around in the kitchen at the time where we had our kitchen door open to let fresh air in. This has been raised to Bournecoast booked through Booking.com.
The situation was then handled in a dismissive and unprofessional manner by both Bournecoast and the landlord, with no accountability or urgency shown despite the seriousness of the incident.
Booking.com have also failed to take responsibility as the intermediary. I have repeatedly requested the official complaints process and clear communication regarding how this matter is being handled, yet I have received no meaningful response. After weeks of chasing, the complaint remains unresolved, with no transparency, no follow‑up, and no discussion of compensation. This lack of care from both the property management and Booking.com is extremely disappointing.
Future guests should be aware that serious issues — including privacy breaches, safety concerns, poor cleanliness and dismissive behaviour — may not be taken seriously or handled professionally by either the host or Booking.com.
Although the general facilities in the apartment were good — with useful items such as a toaster, kettle and fridge‑freezer that made it easy to self‑accommodate — the overall cleanliness was extremely poor. The entire apartment was dusty, the sofa was filthy to the point we did not feel comfortable sitting on it, and the dining table was broken, meaning we couldn’t fold it out or use it properly as a family for meals. Basic standards of cleanliness and maintenance were simply not met.
6 / 10
As it was advertised as 'A Luxurious Apartment' we paid 50% more than usual! (a Joke!)
Rear Garden was good for our dog - very clean. Handy for convenience shops, pubs and buses. A bit of walk to a park and the beach ( no dogs until October.)
Side gate not lockable, we put a piece of wood and concrete block to secure it. Brackets on Window blind in lounge not fixed so it fell down when touched. No instructions how to switch on the Oven or the Hob, so unable to cook. We had to have cereal for breakfast or use the toaster and eat out in the evening. There was was was washing up liquid but no bowl in the sink. As there was limited amount of crockery and utensils it wasn't worth using the dishwasher. The central Heating came on warm in the morning only. It was chilly in the evening, no instructions how to adjust. Car parking Awkward
7 / 10
For the price this was ok but too far from the beach.
Beds
Sofa bed
10 / 10
Had a lovely relaxing stay. Will definitely book again and recommend to family and friends.
It really felt like home away from home. It was clean and fresh with all the necessary things you need for a relaxing self-catering break.
The council didn’t collect the bins but that wasn’t the property manager’s fault.
It really felt like home away from home. It was clean and fresh with all the necessary things you need for a relaxing self-catering break.
The council didn’t collect the bins but that wasn’t the property manager’s fault.
6 / 10Average·Sep 2026
Rear Garden was good for our dog - very clean. Handy for convenience shops, pubs and buses. A bit of walk to a park and the beach ( no dogs until October.)
Side gate not lockable, we put a piece of wood and concrete block to secure it. Brackets on Window blind in lounge not fixed so it fell down when touched. No instructions how to switch on the Oven or the Hob, so unable to cook. We had to have cereal for breakfast or use the toaster and eat out in the evening. There was was was washing up liquid but no bowl in the sink. As there was limited amount of crockery and utensils it wasn't worth using the dishwasher. The central Heating came on warm in the morning only. It was chilly in the evening, no instructions how to adjust. Car parking Awkward
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513 pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this house rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Key access
Contactless check-in/out
Fire alarm
Tennis court
Cleaning products
Map of Bournemouth
Ratings and reviews
6.3 / 10
Average(9 Ratings)
100% verified reviews
7 / 10Good·Sep 2026
Beds
Sofa bed
10 / 10Outstanding·Jul 2025
It really felt like home away from home. It was clean and fresh with all the necessary things you need for a relaxing self-catering break.
The council didn’t collect the bins but that wasn’t the property manager’s fault.
6 / 10Average·Sep 2026
Rear Garden was good for our dog - very clean. Handy for convenience shops, pubs and buses. A bit of walk to a park and the beach ( no dogs until October.)
Side gate not lockable, we put a piece of wood and concrete block to secure it. Brackets on Window blind in lounge not fixed so it fell down when touched. No instructions how to switch on the Oven or the Hob, so unable to cook. We had to have cereal for breakfast or use the toaster and eat out in the evening. There was was was washing up liquid but no bowl in the sink. As there was limited amount of crockery and utensils it wasn't worth using the dishwasher. The central Heating came on warm in the morning only. It was chilly in the evening, no instructions how to adjust. Car parking Awkward
$$$$
6.3Average
(9 Ratings)
"It really felt like home away from home. It was clean and fresh with all the necessary things you need for a relaxing self-catering break."
Great for petsBring all your friends and family, even the furry ones
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Bournemouth
About this house rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Heating
Balcony/Terrace
WiFi/Internet
Beach access
Garden
Key access
Contactless check-in/out
Fire alarm
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this house has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this house?
Parking is not specified as an available amenity at RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513 pet friendly?
Yes! This house is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at RUMER SANDS by BOURNECOAST - Ground floor flat close to the sandy beaches - FM8513?
We found 14 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, pets allowed, and heating.
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