Very disappointing experience.
There was no communication from the property before arrival despite five attempts to contact them. We arrived at 5:15pm, well after the 3pm check-in time, yet two people were still in the property washing up and cleaning. Had we arrived at 3pm, the property clearly would not have been ready.
The cleanliness was unacceptable. Plates and pans needed washing before use, there were dirty cups in the dishwasher, mouldy cheese in the fridge and a freezer that appeared not to have been defrosted for years. Only 2/5 gas rings worked on the hob. The en-suite had no lights or hot water in the shower, toothpaste stains on the sink/counter and a door that wouldn’t fully close. The bedside table had food and drink stains.
The front and back doors were difficult to open with the keys, and there was a sharp-edged step at the bottom of the steps leading to the property (no handrail) which we felt could be disastrous if a trip occurred.
Despite all this, we were immediately reminded about the £140 cleaning fee, despite having to clean items ourselves before using them.
We contacted Hotels.com by phone and chatbot and were advised to request a refund and it was suggested we arrange alternative accommodation - this suggestion came 20 minutes before our arrival.
Thankfully, we had a fantastic time at Wembley watching Bruno Mars, but that was no thanks to this property. Sadly, we cannot recommend this property.
Located in Wembley, this welcoming vacation home brings it all within your reach. With the property's convenient onsite parking, you'll be ready to make the quick 4-minute drive to Wembley Stadium or the 4-minute drive to OVO Arena Wembley.Check out other neighborhoods and see more of Wembley by hopping on a metro at either Sudbury Town Underground Station, a short 8-minute walk away, or Sudbury & Harrow Road Station, 10 minutes away.
Prepare a home-cooked meal in the kitchenette, complete with an oven, a stovetop, and a full-sized refrigerator/freezer, as well as an electric kettle, a microwave, and cookware.
Amenities
Non-smoking
Kitchen
WiFi/Internet
Microwave
Dishwasher
Patio
Kitchenware
No pets allowed
Kettle
Oven
Stove
Family friendly
Desk
Hairdryer
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Spacious 6 Bed House in Wembley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Spacious 6 Bed House in Wembley pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Spacious 6 Bed House in Wembley?
We found 14 amenities for this rental. This includes non-smoking, kitchen, wifi/internet, microwave, and dishwasher.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Kitchen, Microwave and more
About this house rental
Located in Wembley, this welcoming vacation home brings it all within your reach. With the property's convenient onsite parking, you'll be ready to make the quick 4-minute drive to Wembley Stadium or the 4-minute drive to OVO Arena Wembley.Check out other neighborhoods and see more of Wembley by hopping on a metro at either Sudbury Town Underground Station, a short 8-minute walk away, or Sudbury & Harrow Road Station, 10 minutes away.
Prepare a home-cooked meal in the kitchenette, complete with an oven, a stovetop, and a full-sized refrigerator/freezer, as well as an electric kettle, a microwave, and cookware.
Located in Wembley, this welcoming vacation home brings it all within your reach. With the property's convenient onsite parking, you'll be ready to make the quick 4-minute drive to Wembley Stadium or the 4-minute drive to OVO Arena Wembley.Check out other neighborhoods and see more of Wembley by hopping on a metro at either Sudbury Town Underground Station, a short 8-minute walk away, or Sudbury & Harrow Road Station, 10 minutes away.
Prepare a home-cooked meal in the kitchenette, complete with an oven, a stovetop, and a full-sized refrigerator/freezer, as well as an electric kettle, a microwave, and cookware.
Amenities
Non-smoking
Kitchen
WiFi/Internet
Microwave
Dishwasher
Patio
Kitchenware
No pets allowed
Kettle
Oven
Stove
Family friendly
Desk
Hairdryer
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Spacious 6 Bed House in Wembley. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Spacious 6 Bed House in Wembley pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Spacious 6 Bed House in Wembley?
We found 14 amenities for this rental. This includes non-smoking, kitchen, wifi/internet, microwave, and dishwasher.
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