Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
10 / 10
My favourite place to stay in Derby!
Location and comfort were excellent.
A bit expensive.
9 / 10
Emergency accommodation requirement
Property was very good and clean and tidy. Could do with more crockery and cutlery if best use of the dishwasher is to be achieved.
Trisha was absolutely brilliant in assisting us with everything. Been around travelling a lot through the years and she was probably the best I have come across.
Would certainly stay here again in the future.
Lack of cutlery and crockery
4 / 10
During my stay, the employee behaved in a rude and intimidating manner, including knocking very hard on my door, which m
Near the city centre, there is an elevator, good building
I also need to report the problems I had regarding the check-in process and my stay at the flat.
The check-in was always very difficult. You either have to wait for someone to come and bring the key or keep calling, with no clear organization. The last time, a woman came to deliver the key and she was extremely rude, already speaking to me with bad attitude and bad mood, for no reason at all.
During my stay, this same woman — who stays in the building during the day — continued behaving in an inappropriate way. On one occasion, she followed one of my visitors to the elevator, asked for their ID, and started making personal questions, leaving my guest clearly uncomfortable.
I also reported that the washing machine had a very bad smell. Instead of checking the issue properly, the employee reacted badly to my complaint and said that it was “normal”. I use the washing machine regularly, so I know very well that the condition was not normal.
At no point was I informed that visitors were not allowed. If this was a rule of the flat, it should have been clearly stated in the room description, which was not the case. You cannot impose rules later, especially in such a rude and invasive way.
I want to make it very clear that this woman was rude, disrespectful, and unpleasant with me throughout my stay, and her behavior added even more stress to an already problematic situation.
I am waiting for a clear response and a proper position from you.
7 / 10
Comfortable apartment with all the amenities close to shops and station
It’s a good nice clean flat and the host was very friendly and accommodating. The location was good, a short walk to train station and shops and a tesco express just over the street. Nice apartment with the things you need. Think it could suit a stay of a few weeks.
I just found it seemed confusing figuring out what to do with regards to checking out and you he method I needed to use to lock my door. I also wasn’t able to get my parking air ed and was unable to reach anyone about it so had to park on the kerb. I also couldn’t find where to put my bin waste as instructions weren’t clear so had to leave it.
Property was very good and clean and tidy. Could do with more crockery and cutlery if best use of the dishwasher is to be achieved.
Trisha was absolutely brilliant in assisting us with everything. Been around travelling a lot through the years and she was probably the best I have come across.
Would certainly stay here again in the future.
Lack of cutlery and crockery
7 / 10Good·Jan 2026
It’s a good nice clean flat and the host was very friendly and accommodating. The location was good, a short walk to train station and shops and a tesco express just over the street. Nice apartment with the things you need. Think it could suit a stay of a few weeks.
I just found it seemed confusing figuring out what to do with regards to checking out and you he method I needed to use to lock my door. I also wasn’t able to get my parking air ed and was unable to reach anyone about it so had to park on the kerb. I also couldn’t find where to put my bin waste as instructions weren’t clear so had to leave it.
5 / 10·Jul 2025
Location was excellent, the apartment was spacious
Bed bugs on the mattress, got bitten for 3 days without any response from customer service
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at StayZeni, Hardwick House Derby Lovely 1 Bed Flat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is StayZeni, Hardwick House Derby Lovely 1 Bed Flat pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at StayZeni, Hardwick House Derby Lovely 1 Bed Flat?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, gym, heating, and wifi/internet.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Non-smoking
Gym
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
Map of Derby
Ratings and reviews
7.6 / 10
Good(27 Ratings)
100% verified reviews
10 / 10Outstanding·Feb 2026
Location and comfort were excellent.
A bit expensive.
9 / 10Outstanding·Feb 2026
Property was very good and clean and tidy. Could do with more crockery and cutlery if best use of the dishwasher is to be achieved.
Trisha was absolutely brilliant in assisting us with everything. Been around travelling a lot through the years and she was probably the best I have come across.
Would certainly stay here again in the future.
Lack of cutlery and crockery
7 / 10Good·Jan 2026
It’s a good nice clean flat and the host was very friendly and accommodating. The location was good, a short walk to train station and shops and a tesco express just over the street. Nice apartment with the things you need. Think it could suit a stay of a few weeks.
I just found it seemed confusing figuring out what to do with regards to checking out and you he method I needed to use to lock my door. I also wasn’t able to get my parking air ed and was unable to reach anyone about it so had to park on the kerb. I also couldn’t find where to put my bin waste as instructions weren’t clear so had to leave it.
5 / 10·Jul 2025
Location was excellent, the apartment was spacious
Bed bugs on the mattress, got bitten for 3 days without any response from customer service
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Derby
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Non-smoking
Gym
Heating
WiFi/Internet
Accessible by lift
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at StayZeni, Hardwick House Derby Lovely 1 Bed Flat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is StayZeni, Hardwick House Derby Lovely 1 Bed Flat pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at StayZeni, Hardwick House Derby Lovely 1 Bed Flat?
We found 8 amenities for this rental. This includes free wifi/internet, non-smoking, gym, heating, and wifi/internet.
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