Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Prime Beachfront Location
Amenities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Private beach access
Beach access
Laundry services
Beach front
Ironing facilities
Safe
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·May 2026
Piękny Nowoczesny Hotel
10 / 10Outstanding·Apr 2026
The Privacy and amazing and wonderful staff such as Marcia, Ena and Co.
10 / 10Outstanding·Feb 2026
I loved everything about the property, it was extremely clean and the staff was so friendly. Shoutout to Abbindab who served us at NOI every morning. He was the best. I loved the fact that resort wasn’t crowded, it felt like I owned the place. This place is truly a gem and I look forward to visiting again.
6 / 10Average·Feb 2026
Very clean
When my partner and I attempted to order food through room service, as our stay was all-inclusive, we had a very unpleasant experience with the front desk staff member who took the call. He accused us of having more than two people staying in the room and claimed that we had secretly brought in a third person the previous night. He further stated that this was captured on CCTV footage.
When we requested to see the alleged footage, he changed his story and began apologising, admitting that he had lied and saying that a colleague had informed him earlier in the day that there was a third person in our room. Despite this, he refused to process our room service order.
We asked repeatedly to speak with a manager or supervisor to resolve the issue, but he refused to contact anyone and continued apologising without taking any corrective action.
Being falsely accused, denied service we were entitled to, and refused access to management was extremely upsetting and unprofessional. This incident significantly affected our experience and left us feeling embarrassed, disrespected, and uncomfortable during our stay.
$$$$
Top rated by guests
9.2Outstanding
(53 Ratings)
"The Privacy and amazing and wonderful staff such as Marcia, Ena and Co."
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