Esse Athens

Friendly staff great location

Breakfast could be better

The property was a short walk to quality restaurants, shops and cafes. Couldn’t have asked for a better place and location. The staff were amazing, providing exceptional service and attention to detail to whatever request was made. They always greeted us with their bright smile and friendly face, always asked if we slept ok and all required facilities were provided. No task was ever too big nor too small, from the beautiful lady at reception to the fine gentleman, we 24:7 desk service to the hard working house keeping ladies. We paid just a little extra to have the hot tub room with relaxation with unobstructed views. We Thank You to all the staff. Loved this place and will certainly chose to stay here again and again when we visit Athens. Why pay to luxurious high price accommodation when we have everything we want at Esse !!

That they couldn’t accommodate the extra extended stay as they are filly booked with expected guests. Which was totally understandable

Day clerk was the best

Noisy area

Location is central to old Athens so you’re steps away from shops and restaurants and even historical sites. The views from the room is AMAZING overlooking towards the Acropolis. The cozy hot tub on the veranda definitely made this place a real gem. The staff were super friendly and very happy to help. They spoke decent English and we had a good chat about the Greek Islands. We didn’t need any help specifically as we had been in Athens before and were comfortable to explore on our own. The interior of the rooms are tastefully decorated with black marble and wooden flooring.

I did like the double shower and the super spacious bathroom though the water under the shower door would get everywhere on the bathroom which made the bathroom really slippery. HOWEVER, the one main issue we had with the hotel, in particularly the room we stayed at (and I believe it is the only corner room with a hot tub in the property) - it had weird stains on the walls and emitted a very musty smell, which I can only assume was mould that had been painted over. The smell was really strong and I was concerned about our health while staying inside the room for too long. I’m uncertain if this is something they could ever resolve but I thought I’d point it out to the next person who stays there. What I’m most surprised about was that inside the room, they only provided 2 teabags and 4 coffee pods and no milk. We were told that any extra teabag or coffee pod would cost us €2.50 each. We felt that for what we paid for, we were expecting a little more than this. The breakfast was provided by a cafe at the end of the street as the hotel restaurant was still under renovations. The food was delicious but service was a bit lacking despite that we were the only other table that morning. We had to hurry them as we needed to go to the airport right after breakfast. Because this is not part of the hotel, this is mainly just a caution for those who expect a speedy service. All in all, I think this could’ve been an amazing property if not marred by a couple negatives indicated above. I’m also not sure if the price we paid was necessarily worth it. For reference, we paid €750 / A$1.3k per night which I think is super steep for a small studio room in Athens in the middle of May (shoulder season). I felt that there could be better offerings around the area if you can forgo the hot tub with the views.