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1 / 10
Before entering the accommodation, I wrote to the host via Booking that I was waiting in front of the house. However, si
Before entering the accommodation, I wrote to the host via Booking that I was waiting in front of the house. However, since I did not receive any response, I also contacted them via WhatsApp. Instead of replying to me, the host told me to write in Russian, and then sent a message asking for my passport and stating that payment would be in cash.
I told them that my passport and photo are personal data and that I would only show them if necessary, but they did not accept this. Since I had no other option and was already there, I ended up sending them. They made me wait for 25 minutes, and then sent entry instructions, saying that a cleaning lady would come and collect the payment.
I agreed. Later, they said that the cleaning lady would only come around 5 PM. I said okay and waited until around 7:30 PM. After that, I went outside, about 5 minutes away from the apartment.
While I was out, the host called me, but since they did not speak English, I hung up. Then they sent me a WhatsApp message saying things like “get out of my house, you are a scammer.” I did not understand what was going on, so I asked if there was a problem, but they did not listen at all.
Since it was already 8 PM, I told them that I would not leave the house and that they should call the police if there was an issue. However, they became increasingly aggressive and even accused me of stealing things from the apartment.
Because I was tired and experiencing something like this for the first time, I left the apartment, but I accidentally left the adapter inside and also recorded video footage while leaving.
Afterwards, I contacted Booking using the emergency code.
The host is a disrespectful person and may falsely accuse you of being a scammer or a thief (based on the messages she sent: I'll come now and evict you. You are a dishonest person! I'm not joking. Get out of the apartment quickly. You're a scammer! You didn't want to pay. You're getting me into trouble!)
Despite stating that the cleaning lady would arrive around 5 PM to collect the accommodation fee, she did not show up by 7:30 PM. While I was outside and only about 5 minutes away from the property, she said she would arrive within 10–15 minutes. However, despite informing her of my location and willingness to pay, she sent me a message telling me to “get out of her house.”
Even though I clearly stated that payment was not an issue, she continued sending messages accusing me of being a thief and a scammer.
In my opinion, she is a person with problems and lacking courtesy, as there is no other explanation for calling a guest who is staying for one night and paying 17,000 KZT at a property far from the city center a thief or a scammer.
All communication and messages are fully documented via WhatsApp.
10 / 10
В целом нам очень понравилось, особенно локация, для наших целей идеальная была.
Квартира уютная, есть все удобства, посуда, фен, утюг, интернет. В квартире было тепло, даже когда резко похолодало. Комфортное бесконтактное заселение. Локация топ, рядом красивый парк вокруг водохранилища, обязательно прогуляйтесь вокруг, там еще водопадики. В этом же доме магазин в котором все есть, и уютная кофейня Lord с вкусными завтраками. Двор закрытый, хорошая спортивная и детская площадка. Вид из окна шикарный. Метро в пешей доступности, удобно доехать до центра и Кок тобе.
Единственное мы ездили я, муж и дочка 14 лет, было не комфортно то, что это студия. А одному, молодой паре или с маленьким ребенком идеально. Это наш первый опыт проживания в студии, если мы приедем вдвоем или я одна, то постараемся забронировать эту же квартиру.
Квартира уютная, есть все удобства, посуда, фен, утюг, интернет. В квартире было тепло, даже когда резко похолодало. Комфортное бесконтактное заселение. Локация топ, рядом красивый парк вокруг водохранилища, обязательно прогуляйтесь вокруг, там еще водопадики. В этом же доме магазин в котором все есть, и уютная кофейня Lord с вкусными завтраками. Двор закрытый, хорошая спортивная и детская площадка. Вид из окна шикарный. Метро в пешей доступности, удобно доехать до центра и Кок тобе.
Единственное мы ездили я, муж и дочка 14 лет, было не комфортно то, что это студия. А одному, молодой паре или с маленьким ребенком идеально. Это наш первый опыт проживания в студии, если мы приедем вдвоем или я одна, то постараемся забронировать эту же квартиру.
Parking is not specified as an available amenity at Студия у озера в живописном месте. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Студия у озера в живописном месте pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Студия у озера в живописном месте?
We found 4 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, and wifi/internet.
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Map of Almaty
Ratings and reviews
9.1 / 10
Outstanding(34 Ratings)
100% verified reviews
10 / 10Outstanding·Oct 2025
Квартира уютная, есть все удобства, посуда, фен, утюг, интернет. В квартире было тепло, даже когда резко похолодало. Комфортное бесконтактное заселение. Локация топ, рядом красивый парк вокруг водохранилища, обязательно прогуляйтесь вокруг, там еще водопадики. В этом же доме магазин в котором все есть, и уютная кофейня Lord с вкусными завтраками. Двор закрытый, хорошая спортивная и детская площадка. Вид из окна шикарный. Метро в пешей доступности, удобно доехать до центра и Кок тобе.
Единственное мы ездили я, муж и дочка 14 лет, было не комфортно то, что это студия. А одному, молодой паре или с маленьким ребенком идеально. Это наш первый опыт проживания в студии, если мы приедем вдвоем или я одна, то постараемся забронировать эту же квартиру.
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Almaty
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Студия у озера в живописном месте. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Студия у озера в живописном месте pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Студия у озера в живописном месте?
We found 4 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, and wifi/internet.
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