UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall
9.5 / 10
Outstanding(43 Ratings)
$$$$
Apartment in Pasig
4 guests · 2 bedrooms · 1 bath
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
9 / 10
Comfortable, convenient and good communication with the host. Small hiccup with the smart door but was rectified after
It was spacious and have an extra room to store our luggages
We’ve seen cockroaches in the kitchen and dining table so we had to wash and disinfect the cutleries, plates and cups we used with boiled water and kept them in the fridge
9 / 10
Excellent as stay is only for one day
Cleanliness , location to BIR and other important areas
Space is tight
10 / 10
Satisfied
N/A
N/A
10 / 10
wonderful place to stay
the place is.clean and complete with everything.. sadly that we have not consumed the entire duration of the stay. Owner is well responsive and accomodated our checkin request for time adjustment. highly appreciated and recommended.
It was spacious and have an extra room to store our luggages
We’ve seen cockroaches in the kitchen and dining table so we had to wash and disinfect the cutleries, plates and cups we used with boiled water and kept them in the fridge
9 / 10Outstanding·Oct 2026
Cleanliness , location to BIR and other important areas
Space is tight
10 / 10Outstanding·Sep 2026
N/A
N/A
5 / 10·Feb 2025
Disappointing Experience Despite Some Good Aspects
Our stay had a mix of positives and negatives. The large pool was beautiful, but unfortunately, it closes early at 6 PM for cleaning. On top of that, there's an additional charge of P150 per person just to use it, which wasn't mentioned beforehand.
One of the biggest issues was with the gate guard staff. They were stiff and unfriendly, especially towards my girlfriend. One guard even made inappropriate comments about me, referring to me as "the old guy," and was overly inquisitive about my girlfriend’s details—which felt unprofessional and uncomfortable.
The room itself was small, but the split-level air conditioning worked well, keeping the place cool. However, there were several inconveniences:
The shower had no hot water, making it uncomfortable to clean my body.
The bathroom was barely enough space to turn around.
The fridge was turned off upon arrival, meaning no cold water or ice was available. There were some free drinking water supplies, which was a positive.
No power cord (or wall outlet) for the notebook computer, which was frustrating.
No late checkout option, even if willing to pay extra, which felt unnecessarily rigid. While understandable, it would be nice if this were available if there were no incoming guests.
On the positive side, the host was friendly and tried to help resolve issues, including talking to the guards when they initially refused us entry to the pool area.
Rating: ⭐⭐⭐ (3/5)
Overall, while there were some good aspects, the poor service, lack of essential amenities, and uncomfortable guard interactions made this a disappointing experience. With improvements in staff behavior, facility maintenance, and guest accommodations, this place could be much better.
Parking is not specified as an available amenity at UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall. Enjoy the water!
Is UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
Map of Pasig
Ratings and reviews
9.5 / 10
Outstanding(43 Ratings)
100% verified reviews
9 / 10Outstanding·Nov 2026
It was spacious and have an extra room to store our luggages
We’ve seen cockroaches in the kitchen and dining table so we had to wash and disinfect the cutleries, plates and cups we used with boiled water and kept them in the fridge
9 / 10Outstanding·Oct 2026
Cleanliness , location to BIR and other important areas
Space is tight
10 / 10Outstanding·Sep 2026
N/A
N/A
5 / 10·Feb 2025
Disappointing Experience Despite Some Good Aspects
Our stay had a mix of positives and negatives. The large pool was beautiful, but unfortunately, it closes early at 6 PM for cleaning. On top of that, there's an additional charge of P150 per person just to use it, which wasn't mentioned beforehand.
One of the biggest issues was with the gate guard staff. They were stiff and unfriendly, especially towards my girlfriend. One guard even made inappropriate comments about me, referring to me as "the old guy," and was overly inquisitive about my girlfriend’s details—which felt unprofessional and uncomfortable.
The room itself was small, but the split-level air conditioning worked well, keeping the place cool. However, there were several inconveniences:
The shower had no hot water, making it uncomfortable to clean my body.
The bathroom was barely enough space to turn around.
The fridge was turned off upon arrival, meaning no cold water or ice was available. There were some free drinking water supplies, which was a positive.
No power cord (or wall outlet) for the notebook computer, which was frustrating.
No late checkout option, even if willing to pay extra, which felt unnecessarily rigid. While understandable, it would be nice if this were available if there were no incoming guests.
On the positive side, the host was friendly and tried to help resolve issues, including talking to the guards when they initially refused us entry to the pool area.
Rating: ⭐⭐⭐ (3/5)
Overall, while there were some good aspects, the poor service, lack of essential amenities, and uncomfortable guard interactions made this a disappointing experience. With improvements in staff behavior, facility maintenance, and guest accommodations, this place could be much better.
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Pasig
About this apartment rental
Comfortable Living
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
WiFi/Internet
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall. Enjoy the water!
Is UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at UrbanEase Living at Charm Residences Near Sta Lucia Mall and Robinsons Mall?
We found 6 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
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