The Rock Hotel

Fantastic and over the road from The botanical gardens and park run

This was the hotel that we really wanted to stay at in the area, and we're glad that we did. Nice view over the water, fantastic staff and the room was kept clean during our stay. However, there were a few small issues with the room that proper maintenance could have kept on top of - the recently repainted door meant that you had to give quite a shove to get into the room, but htat eased over a couple of days! A working safe would have been nice, and the shower provided more water than the drain could cope with (maintenance did come to fix that, and it was previously completely clean, so there was no real sign that there would have been an issue. The response to the issues in the room was faultless, and the small problems were dealt with quickly. They didn't detract from the stay, but were a shame. When back in the area, we would certainly stay here again, to be clear!

So odd to see a phone in a room these days. No menu or room service in the room, no lit on gib . Fridge working with one small bottle of water therein. Excellent views. The only down side was that tourist tax was never mentioned until I checked out. Not an issue really but one like to be told these things at the beginning of the stay and not as your checking out and leaving . All in all a pleasant experience. Exceptionally clean .

The lady who checked us in was incredibly helpful. We had a rough idea about what we wanted to see on the rock and she gave us perfect advice on where to start and how long it would take us. We are so appreciative. Also the view from the bar/restaurant is breathtaking taking. The waitstaff made wonderful recommendations and so nice!