What should have been an unforgettable trip to Marrakech became a nightmare because of this hotel.
When I checked in, I asked for the key to the room safe so I could securely store my cash and valuables. The staff told me they would check, but they never provided the key.
Before leaving for the day, I left USD 400 in my room. When my friend and I returned, USD 300 was missing. I am absolutely certain of the amount because I counted the money before leaving.
I immediately informed the reception. Shockingly, they told me that a similar incident had happened before and that they would investigate.
Later, they reviewed their security cameras and informed me that only the housekeeper had entered my room while we were away. However, they simply told me that she denied taking anything and therefore no action would be taken.
To make matters worse, I had also paid for a guide arranged by the riad. Instead of taking me to the places I specifically requested, he repeatedly took me to stores where he appeared to receive commissions, completely ignoring what I had asked for.
After the hotel’s response, I no longer felt safe staying there. I had to leave immediately and drag my luggage through the streets of Marrakech to find another place to stay. It caused enormous stress, unexpected expenses, and completely ruined what should have been wonderful vacation.
I cannot recommend this property to anyone. The lack of security and the way this situation was handled were completely unacceptable
8 / 10
The staff were incredible, however I must deduct one star because we communicated a few days before on a pickup from the airport and they never showed up. We had to take an uber from the airport for about 140MAD.
It was our first time in Marrakech so it would have been helpful to have someone from the hotel pick us up. They told us that a colleague was suddenly on vacation but then there was no reconciliation on the matter.
There were limited food options despite having a menu; you’d often have to ask what’s available.
They were very accommodating for not canceling our reservation for arriving one day late due to a delay in flight. But then the room wasn’t available right away.
The Riad is pretty centrally located which we enjoyed. We were not planning to stay in the Riad during our stay because we’re out and about but it is small and something worth considering if you plan to relax while in Marrakech.
They do have an absolutely beautiful view of the sunset in their rooftop.
Overall decent stay, could have been a bit better for the value.
Staff speaks French, English, Arabic. They understand Spanish but only one or two have some conversational skills, same with Italian.
Food was a bit on the pricey side.
1 / 10
The floors in the room were very dirty. The water in the shower would leak on the floor through the bottom of the glass. When we complained out the room being gross staff offered no compensation and tried to guilt trip us by saying a free meal would come out of their pocket. There were probably 500 bees flying around everywhere on the rooftop restaurant right in the kitchen and seating area. Also the walls do not block any of the sound from the streets. You could tell the restaurant staff were trying their best but then that I did not have a good experience at all.
8 / 10
Excellent stay at the riad, very well located and was clean.
The staff were incredible, however I must deduct one star because we communicated a few days before on a pickup from the airport and they never showed up. We had to take an uber from the airport for about 140MAD.
It was our first time in Marrakech so it would have been helpful to have someone from the hotel pick us up. They told us that a colleague was suddenly on vacation but then there was no reconciliation on the matter.
There were limited food options despite having a menu; you’d often have to ask what’s available.
They were very accommodating for not canceling our reservation for arriving one day late due to a delay in flight. But then the room wasn’t available right away.
The Riad is pretty centrally located which we enjoyed. We were not planning to stay in the Riad during our stay because we’re out and about but it is small and something worth considering if you plan to relax while in Marrakech.
They do have an absolutely beautiful view of the sunset in their rooftop.
Overall decent stay, could have been a bit better for the value.
Staff speaks French, English, Arabic. They understand Spanish but only one or two have some conversational skills, same with Italian.
Food was a bit on the pricey side.
8 / 10Excellent·May 2026
Excellent stay at the riad, very well located and was clean.
8 / 10Excellent·May 2026
The property location was great and beautifully decorated!
6 / 10Average·Apr 2026
We are three women in our 20s who stayed here for four nights.
The staff was very very welcoming and respectful. They even served tea and pastries when we checked in and gave us an itinerary for Marrakesh.
Although we had a lot of problems from check in to check out. We has problems with our shuttle to the hotel. The driver wasn‘t there and all of a sudden there were two drivers there at the airport. When we tried communicating with the hotel about it over the phone. They just hung up on us.
Then when we checked in our room wasn‘t clean. For example the floor was very dirty and sticky. The drain in the shower was broken and we had hairs and stains on the bed sheets. We complained and the staff immediately apologised and said that we can change the room. The new room was fine although the toilet was shaking and felt like it would just fall over if you stand up too fast… And the lights and water weren‘t working for two hours one evening. The breakfast was just not what we imagined. It seemed unhygienic. There was a sick cat throwing up next to our table but the staff didn’t do anything about it. We never came for breakfast again after that morning.
At Check Out therer were some mistakes with the bill and they almost overcharged us. So check your bill!
Overall we felt safe because the reception is there 24/7 and they were very nice. MAYBE you can’t come to Marrakesh with european hygienic standards and expect the same as in spain and I don‘t mean it in a negative way
While you're here, you can enjoy all the comforts of home and more, including free WiFi and climate control, as well as dry cleaning/laundry services and daily housekeeping. Other amenities include towels, tour/ticket assistance, soap, and toilet paper.
Amenities
Air conditioning
Pool
Non-smoking
Bathroom
Spa
WiFi/Internet
Laundry services
Family friendly
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this riad?
Parking is not specified as an available amenity at Riad Rêve De Samir. For more information, we encourage you to contact the property about where to park.
Is there a pool at this riad?
Yes, a swimming pool is available for use at Riad Rêve De Samir. Enjoy the water!
Is Riad Rêve De Samir pet friendly?
Unfortunately, this riad is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riad Rêve De Samir?
We found 11 amenities for this rental. This includes air conditioning, pool, non-smoking, bathroom, and spa.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsWiFi/Internet, Air conditioning, Pool and more
About this riad rental
While you're here, you can enjoy all the comforts of home and more, including free WiFi and climate control, as well as dry cleaning/laundry services and daily housekeeping. Other amenities include towels, tour/ticket assistance, soap, and toilet paper.
The staff were incredible, however I must deduct one star because we communicated a few days before on a pickup from the airport and they never showed up. We had to take an uber from the airport for about 140MAD.
It was our first time in Marrakech so it would have been helpful to have someone from the hotel pick us up. They told us that a colleague was suddenly on vacation but then there was no reconciliation on the matter.
There were limited food options despite having a menu; you’d often have to ask what’s available.
They were very accommodating for not canceling our reservation for arriving one day late due to a delay in flight. But then the room wasn’t available right away.
The Riad is pretty centrally located which we enjoyed. We were not planning to stay in the Riad during our stay because we’re out and about but it is small and something worth considering if you plan to relax while in Marrakech.
They do have an absolutely beautiful view of the sunset in their rooftop.
Overall decent stay, could have been a bit better for the value.
Staff speaks French, English, Arabic. They understand Spanish but only one or two have some conversational skills, same with Italian.
Food was a bit on the pricey side.
8 / 10Excellent·May 2026
Excellent stay at the riad, very well located and was clean.
8 / 10Excellent·May 2026
The property location was great and beautifully decorated!
6 / 10Average·Apr 2026
We are three women in our 20s who stayed here for four nights.
The staff was very very welcoming and respectful. They even served tea and pastries when we checked in and gave us an itinerary for Marrakesh.
Although we had a lot of problems from check in to check out. We has problems with our shuttle to the hotel. The driver wasn‘t there and all of a sudden there were two drivers there at the airport. When we tried communicating with the hotel about it over the phone. They just hung up on us.
Then when we checked in our room wasn‘t clean. For example the floor was very dirty and sticky. The drain in the shower was broken and we had hairs and stains on the bed sheets. We complained and the staff immediately apologised and said that we can change the room. The new room was fine although the toilet was shaking and felt like it would just fall over if you stand up too fast… And the lights and water weren‘t working for two hours one evening. The breakfast was just not what we imagined. It seemed unhygienic. There was a sick cat throwing up next to our table but the staff didn’t do anything about it. We never came for breakfast again after that morning.
At Check Out therer were some mistakes with the bill and they almost overcharged us. So check your bill!
Overall we felt safe because the reception is there 24/7 and they were very nice. MAYBE you can’t come to Marrakesh with european hygienic standards and expect the same as in spain and I don‘t mean it in a negative way
$$$$
7.6Good
(68 Ratings)
"Staff was great and the location was amazing. So glad I booked this Riad"
While you're here, you can enjoy all the comforts of home and more, including free WiFi and climate control, as well as dry cleaning/laundry services and daily housekeeping. Other amenities include towels, tour/ticket assistance, soap, and toilet paper.
Amenities
Air conditioning
Pool
Non-smoking
Bathroom
Spa
WiFi/Internet
Laundry services
Family friendly
Free toiletries
Towels
Hairdryer
FAQs
Is parking included with this riad?
Parking is not specified as an available amenity at Riad Rêve De Samir. For more information, we encourage you to contact the property about where to park.
Is there a pool at this riad?
Yes, a swimming pool is available for use at Riad Rêve De Samir. Enjoy the water!
Is Riad Rêve De Samir pet friendly?
Unfortunately, this riad is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Riad Rêve De Samir?
We found 11 amenities for this rental. This includes air conditioning, pool, non-smoking, bathroom, and spa.
Soak up the beauty of Marrakesh in our Riad, Riad Rêve De Samir. With a range of amenities such as Non-smoking, Air conditioning and WiFi/Internet, you'll feel right at home.
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