Resort in State of Quintana Roo
5-Star Resort
Reasons to book
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
Along with 8 restaurants, this smoke-free property has 3 outdoor pools and a full-service spa. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free water park access, 2 beach bars, and 2 poolside bars are onsite.
Change of towels is available on request.
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive offers 180 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
Change of towels is available on request.
Family Selection at Grand Palladium Select Costa Mujeres - All Inclusive offers 180 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature memory foam mattresses. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
8 outdoor tennis courts, a health club, and a complimentary water park are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
Gym
TV
Bathroom
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Beach access
Garden
Kettle
Laundry services
Sauna
Bath or shower
Ironing facilities
Towels
Safe
Desk
Hairdryer
Accessible bath/shower
Fire alarm
Map of State of Quintana Roo
Available Rooms
Ratings and reviews
10 / 10Outstanding·Jun 2026
Everything was great !!!!
10 / 10Outstanding·May 2026
Great facility. Good size pools. The rooms were spacious . Staff for the most important art were friendly. It was very helpful to have butler service - Alejandro was phenomenal! The food was great at Poseidon for lunch especially the whole fried fish. Drinks were great. Spa was AMAZING. Gorgonzola pizza was the best- I wish it was open longer hours. The only thing that needs major improvement is the app - not always accurate or maybe it’s the POP team. Some of them didn’t know the activities that were supposed to happening. I feel like they need more activities. Yoga horrible- if you advertise yoga and Pilates- make sure you have someone who is experience. My fav. Was also the gelato and the bracelet key. Another thing that was a bit disappointing was there was no pickleball court. We specifically booked this place because Rafa center said they had it but sadly they don’t. Also Rafa has a small soccer field but does not have a soccer ball?!!
10 / 10Outstanding·May 2026
Kerime at family selection was an excellent help during our stay. All of the staff was gracious and helpful. We had to stay an extra night because of our flight cancellations and the staff helped us stay in the same room to optimize our comfort! The food was delicious at Isla Blanca and all the restaurants. The pools were clean and there were plenty of chairs to relax on. The beach was clean, little to no seagrassum. Would come back here with my family!
6 / 10Average·Jun 2026
This is a beautiful, family-friendly resort with plenty to offer for groups and families. We visited with a large group, and for the most part, the resort did a great job accommodating our dinner reservations, which we truly appreciated.
However, the service was inconsistent. While some staff members were pleasant, others were not particularly friendly or helpful. Room service was also slower than advertised—although we were told it would take about 45 minutes, our orders often took an hour or longer to arrive.
One experience that stood out was at breakfast when I requested a table for 14 people. The staff member assisting me visibly rolled her eyes, which felt unprofessional and rude.
Overall, the resort itself is beautiful and well-suited for families, but a more welcoming and attentive approach from some staff members would greatly improve the guest experience.
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Top rated by guests
8.6Excellent
(176 Ratings)
"Everything was great !!!!"
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