Lost my key the night before. I think I lost it at a nearby restaurant. I backtracked everywhere I went but the restaurant was closed. So the staff person had to let me back in the room, which was down the street. I couldn’t leave the room again as there was also an entrance door that was locked 24/7 & I needed a key to get back in. So I was stuck in a room without a tv! In the morning when I checked out, they told me I couldn’t leave until I found the key. The restaurant wasn’t going to be open to noon, and there was no guarantee it was there. This all occurred at 0800 and I had a bus and several trains to catch. I offered to pay for the key replacement and they charged me 10,000 yen. I don’t know what it costs to copy and replace a key, but it certainly isn’t 10,000 yen. But I paid it because I was in a hurry. But telling me “No, you cannot check out until you find the key.” (In a very rude manner) did not sit right with me. I’m a senior, and I had prepaid for the room months before. I could have just left without paying for the key replacement, but I offered kindly and the payment was received rudely. Like, couldn’t they have just called the restaurant later when it opened? I actually liked the place, very old school renovated nicely. Except for the medieval onsen, lol. But to be told, “No, you cannot leave until you find the key” pissed me off and he’s lucky I didn’t go off on him after he took the bill & didn’t thank me for my patronage. 1 star.
5 / 10
Great, great personal and the town is fantastic
10 / 10
Just a set of futon and a small table. No TV, hardly any amenities, but an excellent onsen and quiet evening. A perfect place for those who want digital detox.
5 / 10
Amazing location, price and staff. I know a little bit of Japanese so that helped, but they have a book for non-Japanese speakers! If you’re visiting, just please be respectful of their rules. I would definitely come back and recommend to everyone!
Just a set of futon and a small table. No TV, hardly any amenities, but an excellent onsen and quiet evening. A perfect place for those who want digital detox.
8 / 10Excellent·Nov 2024
Was a nice area to visit.
Wish I had studied more of area. Would have stayed 2 nights instead of 1 had I known better.
Very interesting area and hot springs hard to find as I speak nor read Japanese.
But did enjoy the experience.
10 / 10Outstanding·Apr 2024
Very nice room, right in the middle of everything and a short walk to the onsen.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a toilet with electronic bidet and climate control. Other amenities include towels, slippers, a phone, and a desk.
Amenities
Air conditioning
Non-smoking
Refrigerator
WiFi/Internet
Free toiletries
Towels
Safe
Desk
Hairdryer
FAQs
Is parking included with this ryokan?
Parking is not specified as an available amenity at Arimakoyado HATAYA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Arimakoyado HATAYA pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Arimakoyado HATAYA?
We found 9 amenities for this rental. This includes air conditioning, non-smoking, refrigerator, wifi/internet, and free toiletries.
"Just a set of futon and a small table. No TV, hardly any amenities, but an excellent onsen and quiet evening. A perfect place for those who want digital detox. "
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this ryokan rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a toilet with electronic bidet and climate control. Other amenities include towels, slippers, a phone, and a desk.
Just a set of futon and a small table. No TV, hardly any amenities, but an excellent onsen and quiet evening. A perfect place for those who want digital detox.
8 / 10Excellent·Nov 2024
Was a nice area to visit.
Wish I had studied more of area. Would have stayed 2 nights instead of 1 had I known better.
Very interesting area and hot springs hard to find as I speak nor read Japanese.
But did enjoy the experience.
10 / 10Outstanding·Apr 2024
Very nice room, right in the middle of everything and a short walk to the onsen.
5 / 10·May 2026
Great, great personal and the town is fantastic
$$$$
Top rated by guests
8.8Excellent
(123 Ratings)
"Just a set of futon and a small table. No TV, hardly any amenities, but an excellent onsen and quiet evening. A perfect place for those who want digital detox. "
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a toilet with electronic bidet and climate control. Other amenities include towels, slippers, a phone, and a desk.
Amenities
Air conditioning
Non-smoking
Refrigerator
WiFi/Internet
Free toiletries
Towels
Safe
Desk
Hairdryer
FAQs
Is parking included with this ryokan?
Parking is not specified as an available amenity at Arimakoyado HATAYA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this ryokan?
We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.
Is Arimakoyado HATAYA pet friendly?
Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Arimakoyado HATAYA?
We found 9 amenities for this rental. This includes air conditioning, non-smoking, refrigerator, wifi/internet, and free toiletries.
Enjoy the best of Kobe in our Ryokan, Arimakoyado HATAYA. A stunning property with amenities including Non-smoking, Air conditioning and WiFi/Internet, and more.
Nestled in Kobe, this Apartment is perfect for your next vacation. Enjoy Spacious Apartment - 5-7 minute walk to Shinkansen and Shin-Kobe Subway Station's top-rated amenities, including No pets allowed, Family friendly and Non-smoking, and more.
Free WiFi/internet · Air conditioning · Smoking allowed
Experience the best of Kobe with this Ryokan available for $119. This property is equipped with amenities including Non-smoking, Laundry services and Wheelchair accessible, and more.
Experience vacation in Kobe with our Apartment, Spacious Apartment - 5-7 minute walk to Shinkansen and Shin-Kobe Subway Station. Enjoy amenities such as No pets allowed, Family friendly and Non-smoking, and more.
Looking for a memorable stay in Kobe? Our Cottage might just be what you're looking for. Enjoy amenities including No pets allowed, Family friendly and Non-smoking, and more during your stay.