Details

Lounge

Marylebone Apartments

6.8 / 10

Average(22 Ratings)

$$$$

Apartment in City of Westminster

6 guests · 2 bedrooms · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Coffee/tea maker, Washer/dryer and more

Location

city location on map

Nearby attractions

The British Museum

Victoria and Albert Museum

Tower of London

Reviews

1 / 10

Unfortunately, we were very disappointed with our stay. The check-in process got off to a poor start. We were asked to call 20 minutes before arriving so someone could meet us with the keys, which we did. Despite following these instructions, we were left waiting outside the property for around 20 minutes before anyone arrived. Once inside, it was clear the apartment wasn’t being maintained or cleaned to an acceptable standard. The dining chairs were in an awful condition, with the faux leather peeling away extensively. The sofa had visible stains and marks, and the sofa bed was extremely hard and uncomfortable to sleep on. The cleanliness was also disappointing. We found hair in the beds, there were no mattress protectors on any of the mattresses, and there was rubbish left on the floor around one of the beds. These are basic housekeeping standards that should be expected. To make matters worse, one of the shower screens was broken, making that shower unusable, which was a significant inconvenience for our group of six. The end of our stay was also frustrating. The cleaner knocked on the door around 20 minutes before our 11:00 am checkout, making us feel pressured to leave before the advertised checkout time. We were still getting ready, and it was an unnecessary interruption. Overall, the apartment looked far better in the listing than it did in reality. The lack of cleanliness, poor maintenance, broken facilities, and disappointing customer service meant it did not p

5 / 10

Good location, close to the tube.

3 / 10

The apartment itself is very good! Spacious, modern facilities, comfortable, clean, well located. Could walk to Hyde Park and Palace etc easily. But if you think it’s managed by some professional apartment company you are wrong. Check in was a mess. We got 3 different instructions from 3 different booking platforms. Hotels.com, Stayz and London apartments. It was so confusing we thought we were being scammed and double booked or charged! Finally we called someone to let us in after waiting over an hour. They supply only basics, like toilet paper. No rubbish bags, tissues or anything else. WiFi passwords didn’t work nor did door Codes. Had to constantly ask for assistance. When it came time to check out cleaner was knocking on door 15 minutes before our time wanting to come in and clean before we even left. Whole place is run on minimum service maximum profit. Would not recommend for single women as street full of dodgy men. Great place but poor service.

1 / 10

Our stay was rather unpleasant: the facilities were substandard as was some of the customer service. I strongly advise you to not stay here. Major issues: -left standing on street for 20 minutes with luggage and 5 children--had to breath cigarette smoke--despite 24 hrs, 1 hr, and 30 minutes notice of arrival -no lasting hot water...not working on arrival day despite maintenance attempts (prevented all of us from bathing in the evening) and the only person that had time to show in the morning had to do so with only cold water -water dripping from the ceiling and puddling on the floor in the main bedroom after shower -mystery water leak in main bathroom between shower and toilet -no locks on any windows Minor issues: -water stains on ceiling in main bedroom and main bathroom -small dirty spots in various locations in main bathroom -missing hand soap in a bathroom (later brought it) -missing body gel and shampoo in main bathroom (later brought it) -no trashbag in main bathroom -uneven floor tiles in main bedroom Several of these issues could have been prevented. Others show failure to properly maintain the property. Maintenance came twice to work on the hot water. Initially they were perplexed but eventually reset the boiler, resulting in hot water production. But both times the hot water stopped less than 5 minutes later when the shower was turned on, so all but one person couldn't shower. No hot water for anyone's shower. We requested a partial refund but were denied.

Photos

Private kitchen

Private kitchen

Private kitchen

Private kitchen

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Marylebone Apartments

Lounge

Private kitchen

Shared kitchen

Private kitchen

Private kitchen

Don't miss out! Price and availability may change

6.8 / 10

Average(22 Ratings)

Apartment in City of Westminster

6 guests · 2 bedrooms · 1 bath

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Coffee/tea maker, Washer/dryer and more

About this apartment rental

While you're here, you can enjoy all the comforts of home and more, including free WiFi and a flat-screen TV, as well as a coffee/tea maker and a washer/dryer. Other amenities include towels, an electric kettle, a travel crib, and a dining area.

Amenities

Non-smoking

Coffee/tea maker

WiFi/Internet

Washer/dryer

No pets allowed

Kettle

Family friendly

Ironing facilities

Towels

Hairdryer

Map of City of Westminster

city location on map

Nearby attractions

The British Museum

Victoria and Albert Museum

Tower of London

Ratings and reviews

6.8 / 10

Average(22 Ratings)

5 / 10·Jul 2026

Good location, close to the tube.

$$$$

FAQs

Is parking included with this apartment?

Parking is not specified as an available amenity at Marylebone Apartments. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Marylebone Apartments pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Marylebone Apartments?

We found 10 amenities for this rental. This includes non-smoking, coffee/tea maker, wifi/internet, washer/dryer, and no pets allowed.

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