Hotel in Luang Prabang Province, Laos
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
Pullman Luang Prabang offers 123 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.
Housekeeping is available on request.
Pullman Luang Prabang offers 123 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Guests can surf the web using the complimentary wireless Internet access.
Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Pool
Non-smoking
TV
Coffee/tea maker
Bar
Spa
Balcony/Terrace
WiFi/Internet
Minibar
Garden
Kettle
Laundry services
Bath or shower
Ironing facilities
Towels
Desk
Hairdryer
Map of Luang Prabang Province, Laos
Available Rooms
Ratings and reviews
10 / 10Outstanding·Mar 2026
Super friendly staff. Mina at front desk arranged tours for us, pickup at airport before arrival. Tommy's were super spacious, super clean and high quality furniture. WIFI was tricky one afternoon but quickly solved. Deep bow to Mina, staff, drivers and personnel at restaurant. Breakfast had the best variety I have seen, and dinner had many choices. We stuck with Laotian, which was excellent, but there were pleb of choices including western and Asian. Great hotel, super staff
8 / 10Excellent·Dec 2025
The hotel was very accommodating when we had a room issue. We we were quickly and without any complaints, given a different room on the other side of the property. Staff helped with moving our luggage.
At the restaurant, there was an issue with one of our main course dishes on the first night. That too was quickly corrected by the executive chef. Additionally, the chef checked in nightly on our dinning experience. The morning breakfast was excellent!
Front desk staff scheduled taxis for us and arranged for our shuttle service to the airport at checkout. They were efficient at both check in and checkout.
All staff were kind, friendly and very attentive to our requests, regardless of the issue. Everyone smiled and said hello in the local language.
Our only suggestion for hotel management would be for restaurant staff to speak better English.
10 / 10Outstanding·Dec 2025
Property was BEAUTIFUL, staff was attentive and friendly and bilingual. They also helped us coordinate transportation! The breakfast buffet was definitely worth it! One suggestion is more lighting in the bathroom but everything else was 10/10 I would definitely come back!
6 / 10Average·Feb 2026
Staff was excellent and was trying to do their best even though the whole hotel is worn out and clearly no money going into renovations. Toilet didn't flush, cable didn't work on arrival, board walk was old and boards loose. Lighting in bathroom was dark. Led light from air conditioner panel shines right in your face at night. Limited food service to room. No food panda service. Poor staff seemed to be sad about the lack of funding and up keep. This hotel is just being used by large Chinese tour groups that sleep only here and use Chinese facilities elsewhere to eat and do events. Clearly management doesn't want to invest in the grounds and facilities.
The staff was excellent especially Toto. I hope management helps them and invests in them and up keep.
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Top rated by guests
9.2Outstanding
(137 Ratings)
"Super friendly staff. Mina at front desk arranged tours for us, pickup at airport before arrival. Tommy's were super spacious, super clean and high quality furniture. WIFI was tricky one afternoon but..."
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