Arrived ~15 minutes after check-in closed due to flight delay and traffic. Called the hotel repeatedly for an hour beforehand and again on arrival, including the emergency number, with no response. Was locked out late at night in freezing conditions (-2°C). Hotels.com were also unable to reach the property and could not resolve the situation, leaving me to find alternative accommodation at my own expense.
The following day, the manager claimed the phone had not rung. I called the number in front of her and it again went unanswered. She attributed the issue to my phone and was dismissive, with no apology.
Overall, a failure of basic access, poor communication, and unprofessional handling.
2 / 10
Communication for property was fine. Told us codes etc in a SMS message.
Upon entering the property the place seemed clean until you saw up close.
We were a family of five and the accommodation served its purpose. It was close to the kids ski schools. The bath / shower water was very temperamental. If a kid was left on there own they could have scalded themselves.
The electrical outlets needed changing as the adapters did not stay in place.
The bed linen was left in packaging for us to make up our beds. Unfortunately though the only warm blankets were left with the pillows. I dread to think when or if they were last washed.
The room heaters did not always work. Felt like you needed to play with settings to get a bit of warmth.
One roll off toilet paper, no cloths, dish towels or cleaning products.
Cutlery and crockware was there. Unfortunately though. Not cleaned. Last group obviously just launched everything in cupboards. One pan had old stale water left in it.
Ski locker was so small. You would have struggled to get 3 snow boards in. No where for boots. Had to leave in corridors to dry.
Bit of a trek to the centre unless you walk through the snow.
Overall, not good. We had to make the most of it.
2 / 10
Communication for property was fine. Told us codes etc in a SMS message.
Upon entering the property the place seemed clean until you saw up close.
We were a family of five and the accommodation served its purpose. It was close to the kids ski schools. The bath / shower water was very temperamental. If a kid was left on there own they could have scalded themselves.
The electrical outlets needed changing as the adapters did not stay in place.
The bed linen was left in packaging for us to make up our beds. Unfortunately though the only warm blankets were left with the pillows. I dread to think when or if they were last washed.
The room heaters did not always work. Felt like you needed to play with settings to get a bit of warmth.
One roll off toilet paper, no cloths, dish towels or cleaning products.
Cutlery and crockware was there. Unfortunately though. Not cleaned. Last group obviously just launched everything in cupboards. One pan had old stale water left in it.
Ski locker was so small. You would have struggled to get 3 snow boards in. No where for boots. Had to leave in corridors to dry.
Bit of a trek to the centre unless you walk through the snow.
Overall, not good. We had to make the most of it.
2 / 10
Room opened by staff with key to leave our second week room key. Cash and credit cards taken at sane time.
Staff at hotel did nothing and did not return our messages or calls to the emergency number.
This Hotel is hard to find (map on the web site is pretty useless) - it's high up in Val Claret at the Grand Motte end (behind Club Med). It would be good if the website mentioned that towels are an extra. Accomodation is fairly basic but perfectly decent - and certainly good at the price.
8 / 10Excellent·Aug 2008
This Hotel is hard to find (map on the web site is pretty useless) - it's high up in Val Claret at the Grand Motte end (behind Club Med). It would be good if the website mentioned that towels are an extra. Accomodation is fairly basic but perfectly decent - and certainly good at the price.
8 / 10Excellent·Mar 2008
These apartments were clean and tidy and as expected. Nothing luxurious here, you get what you pay for, but served us well for the week and was ideal being able to ski in and ski out since it's right next to the Grande Motte lifts. After a bit of difficulty finding the place the rest of our stay was amazing.
8 / 10Excellent·Mar 2008
These apartments were clean and tidy and as expected. Nothing luxurious here, you get what you pay for, but served us well for the week and was ideal being able to ski in and ski out since it's right next to the Grande Motte lifts. After a bit of difficulty finding the place the rest of our stay was amazing.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as WiFi and a TV. Other amenities include towels, an electric kettle, kitchenware and utensils, and a crib.
Amenities
Non-smoking
Pets allowed
TV
Refrigerator
Kitchen
Microwave
Kitchenware
Kettle
Stove
Bathtub
Towels
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Odalys Residence le hameau du Borsat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Odalys Residence le hameau du Borsat pet friendly?
Yes! This vacation rental is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Odalys Residence le hameau du Borsat?
We found 11 amenities for this rental. This includes non-smoking, pets allowed, tv, refrigerator, and kitchen.
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as WiFi and a TV. Other amenities include towels, an electric kettle, kitchenware and utensils, and a crib.
This Hotel is hard to find (map on the web site is pretty useless) - it's high up in Val Claret at the Grand Motte end (behind Club Med). It would be good if the website mentioned that towels are an extra. Accomodation is fairly basic but perfectly decent - and certainly good at the price.
8 / 10Excellent·Aug 2008
This Hotel is hard to find (map on the web site is pretty useless) - it's high up in Val Claret at the Grand Motte end (behind Club Med). It would be good if the website mentioned that towels are an extra. Accomodation is fairly basic but perfectly decent - and certainly good at the price.
8 / 10Excellent·Mar 2008
These apartments were clean and tidy and as expected. Nothing luxurious here, you get what you pay for, but served us well for the week and was ideal being able to ski in and ski out since it's right next to the Grande Motte lifts. After a bit of difficulty finding the place the rest of our stay was amazing.
8 / 10Excellent·Mar 2008
These apartments were clean and tidy and as expected. Nothing luxurious here, you get what you pay for, but served us well for the week and was ideal being able to ski in and ski out since it's right next to the Grande Motte lifts. After a bit of difficulty finding the place the rest of our stay was amazing.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as WiFi and a TV. Other amenities include towels, an electric kettle, kitchenware and utensils, and a crib.
Amenities
Non-smoking
Pets allowed
TV
Refrigerator
Kitchen
Microwave
Kitchenware
Kettle
Stove
Bathtub
Towels
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Odalys Residence le hameau du Borsat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Odalys Residence le hameau du Borsat pet friendly?
Yes! This vacation rental is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Odalys Residence le hameau du Borsat?
We found 11 amenities for this rental. This includes non-smoking, pets allowed, tv, refrigerator, and kitchen.
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