Hotel in Birmingham
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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About this hotel
Elegant Accommodations
Amenities
Concierge services
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
Balcony/Terrace
WiFi/Internet
Smoking allowed
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Birmingham
Available Rooms
Ratings and reviews
100% verified reviews9 / 10Outstanding·Oct 2026
Beautiful establishment with lovely decor, the room we had was amazing, and the location was perfect.
We had arranged for an ice bucket and glasses to be in the rolm as it was ny husbands birthday, but this was not done. Also, one of the lights in the room didn't work but as we was only staying after a night out, it didnt make much difference.
10 / 10Outstanding·Oct 2026
From the moment we arrived staff were welcoming and attentive. The building is unique and wonderful in all the best ways and the bedrooms all unique but mind blowingly stylish and the tv and bath/ bathroom wow
Genuinely nothing - the pictures are from our stay- what's not to like ❤️
8 / 10Excellent·Oct 2026
The room was very comfortable with a huge free standing bath.
The bed was great as I like a firm mattress
The reception wasn’t open at all times. You could eat in the restaurant but couldn’t order snacks/sandwiches or breakfast.
In my room one of the window locks was broken so I didn’t feel 100% safe
6 / 10Average·Oct 2026
Large comfortable bed in the Marco Polo room
Lovely large free standing bath in room
Receptionist offered to carry luggage up the 3 flights of stairs, which we of course declined
Free off road parking
Nice toiletries
Check in was 3pm. Arrived at 2:35 and told to come back at 3pm with no offer of an area to wait in
Black hair in the bathroom sink
No blinds opened so no daylight or view
Stale water left in coffee machine
Half an opened bottle of water left in fridge in room
Tv remote did not work
Hot water was dangerously hot - scalding
The toilet seemed to share a window with the toilet in the nest door room and therefore there was a open gap between the two toilets. You couldn’t see into the other bathroom but could certainly hear!
Floorboards in room were very dirty, turned the soles of my socks black
$$$$
Top rated by guests
8.8Excellent
(275 Ratings)
"From the moment we arrived staff were welcoming and attentive. The building is unique and wonderful in all the best ways and the bedrooms all unique but mind blowingly stylish and the tv and bath/ bat..."
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