Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Unacceptable service and unprofessional staff completely ruined our experience.
The hotel itself is fantastic: very beautiful buildings and surroundings.
The hotel staff at reception were absolutely horrible and unprofessional, especially the main manager (the lady at the reception). The attitude we got from the first message received through booking was equivalent to a 1-star hotel (which I still would not have accepted), and throughout our stay, we were treated as if we were staying at a cheap motel. Absolutely unacceptable for such a high price point and at such a beautiful hotel. This attitude ruined our stay.
Most importantly,
1. We were not given clear and humane directions/answers to our questions when we were driving to the hotel to find the entrance.
2. We were wrongly advised on the availability of rental boats at the hotel, and we did not rent a boat one day when we could have easily rented one (we later discovered that this was possible).
3. We were given high prices for all taxis when we asked for taxi transportation, citing “tourist” prices, and the hotel was discovering prices, as if for the first time in their lives.
4. A chef and food delivery were included in our apartment; however, we were never given any food, never advised on what they could prepare for us, and when I asked about the chef, I was told that we did not have anything included. I later found the written confirmation that we had everything included.
5. We were not given the option to buy alcohol from the hotel bars, even though the staff could have easily walked a few meters to get us what we wanted.
We can probably find more examples if we dig deeper.
We plan to send a formal complaint to the hotel's management via email because what we experienced is unacceptable, and the hotel needs to review its reception staff and fire the lady who seemed to be the manager there.
3 / 10
Pésima relación precio calidad , si están en obra mejor no vendan sus habitaciones
Careyes es un paraíso , pero sería fabuloso que unirá gente capacitada para atención al huésped
Cero servicio y quien está no tiñe idea de cómo funcionan las amenidades del lugar , el baño huele a drenaje espanto
10 / 10
Uno de los lugares más lindos donde he estado
La casita es perfecta y la vista espectacular
Me gustó todo
10 / 10
Uno de los lugares más lindos donde he estado
Me gustó todo. La casita es perfecta y la vista inigualable
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Casitas in Careyes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casitas in Careyes pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casitas in Careyes?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Costa Careyes
About this apartment rental
Beachfront Location
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Balcony/Terrace
WiFi/Internet
Private beach access
Beach access
Laundry services
Beach front
Smoking allowed
Safe
Key access
Housekeeping available
Tennis court
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Casitas in Careyes. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casitas in Careyes pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Casitas in Careyes?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
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