Bad experience. We booked after our evening flight was canceled and got there in a taxi in 20 minutes but there was no apparent way to check in that late. It was closed. We telephoned but no response, so we found another hotel and went to bed. Woke up the next morning to a WhatsApp message sent overnight, with check-in instructions. Too late, sadly. This is clearly a small business operating with a skeleton staff, and allowances can be made for that but the real problem was the customer service afterwards. It took repeated attempts over 4 days for them to reply and then to accuse me of not showing up or calling. My phone records show the call, but there are apparently two numbers, and I had called the main hotel number - there is another out-of-hours number but it is not labeled as such in the confirmation email. With a few adjustments to their wording, the confusion could easily have all been avoided, or they could simply block online sales after a cut-off time. The funny thing is that I'd already got my refund from Expedia/Mastercard by the time that they eventually replied and I had only persisted to try to help the hotel with their messaging for future customers. Sadly, this was met with hostility and accusation. Pity. Customer service doesn't have to be this way, especially when the customer is taking the time to try to help.
2 / 10
Bad experience. We booked after our evening flight was canceled and got there in a taxi in 20 minutes but there was no apparent way to check in that late. It was closed. We telephoned but no response, so we found another hotel and went to bed. Woke up the next morning to a WhatsApp message sent overnight, with check-in instructions. Too late, sadly. This is clearly a small business operating with a skeleton staff, and allowances can be made for that but the real problem was the customer service afterwards. It took repeated attempts over 4 days for them to reply and then to accuse me of not showing up or calling. My phone records show the call, but there are apparently two numbers, and I had called the main hotel number - there is another out-of-hours number but it is not labeled as such in the confirmation email. With a few adjustments to their wording, the confusion could easily have all been avoided, or they could simply block online sales after a cut-off time. The funny thing is that I'd already got my refund from Expedia/Mastercard by the time that they eventually replied and I had only persisted to try to help the hotel with their messaging for future customers. Sadly, this was met with hostility and accusation. Pity. Customer service doesn't have to be this way, especially when the customer is taking the time to try to help.
Peaceful place to stay. Wioletta from the booking office’s welcome and communication can’t be beat!
6 / 10Average·May 2022
It is a lovely and quiet place, unfortunately there is a lack of public transport, literally 2 buses a day with a random timeline, so you need at least to rent a bike/scooter to do anything. Moreover, wifi hadn't worked for the entire 7 days we spent there. Food delivery is also very poor, the nearest groceries are 25-30min walking distance. We tried to cook a few times but first we needed to clean the very limited amount of dishes which were covered with old fat dirt. There was also no coffee maker so we needed to buy a special one for induction.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, kitchenware and utensils, and multilingual staff.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Kitchenware
No pets allowed
Garden
Oven
Stove
Laundry services
Towels
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Green Residence Olbia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Green Residence Olbia pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Green Residence Olbia?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, coffee/tea maker, and refrigerator.
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Coffee/tea maker and more
About this vacation rental
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, kitchenware and utensils, and multilingual staff.
Peaceful place to stay. Wioletta from the booking office’s welcome and communication can’t be beat!
6 / 10Average·May 2022
It is a lovely and quiet place, unfortunately there is a lack of public transport, literally 2 buses a day with a random timeline, so you need at least to rent a bike/scooter to do anything. Moreover, wifi hadn't worked for the entire 7 days we spent there. Food delivery is also very poor, the nearest groceries are 25-30min walking distance. We tried to cook a few times but first we needed to clean the very limited amount of dishes which were covered with old fat dirt. There was also no coffee maker so we needed to buy a special one for induction.
While you're here, you can enjoy all the comforts of home and more, including a rainfall showerhead and a refrigerator, as well as an oven and a stovetop. Other amenities include laundry facilities, towels, kitchenware and utensils, and multilingual staff.
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Kitchenware
No pets allowed
Garden
Oven
Stove
Laundry services
Towels
FAQs
Is parking included with this vacation rental?
Parking is not specified as an available amenity at Green Residence Olbia. For more information, we encourage you to contact the property about where to park.
Is there a pool at this vacation rental?
We didn’t find pool listed as an amenity for this vacation rental. It may be worth double checking if a pool is important for your stay.
Is Green Residence Olbia pet friendly?
Unfortunately, this vacation rental is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Green Residence Olbia?
We found 15 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, coffee/tea maker, and refrigerator.
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