Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Location
Reviews
10 / 10
Tutto perfetto molto accogliente
Molto accogliente
10 / 10
Perfetto. Il proprietario una persona squisita e super disponibile
Super spaziosa e accogliente, all esterno bellissimo per grigliate e cena all aperto.
L interno fresco soprattutto gradito visto il terribile caldo
1 / 10
Porażka!!!!
Nic !!!
Zdecydowanie odradzam pobyt w tym obiekcie. Oferta prezentowana w Internecie celowo wprowadza klientów w błąd i zataja kluczowe, dyskwalifikujące wady tego miejsca.
Przede wszystkim, apartament reklamowany jako jasne, standardowe mieszkanie okazał się ciemną, zatęchłą piwnicą (semi-piwnicą), w której panował potworny zaduch. Co najgorsze – jeden z pokojów w ogóle nie posiadał okna wychodzącego na zewnątrz! Informacja o podziemnej lokalizacji lokalu nie była w żaden sposób wyeksponowana w głównej ofercie, a w wersji mobilnej aplikacji (na telefonach) ten zapis jest fizycznie całkowicie niewidoczny, co stanowi jawne wprowadzanie konsumenta w błąd.
Warunki sanitarne wewnątrz obiektu bezpośrednio zagrażają zdrowiu. W całym pomieszczeniu unosił się intensywny fetor stęchlizny i wilgoci. Na ścianach wewnątrz mieszkania widoczny jest zaawansowany grzyb oraz pleśń (posiadam pełną dokumentację fotograficzną). Przebywanie w takich warunkach, zwłaszcza z rodziną, jest niedopuszczalne. Z powodu realnego zagrożenia dla zdrowia układu oddechowego zmuszeni byliśmy natychmiast opuścić ten lokal i szukać w nocy innego noclegu na własną rękę.
Zarządzanie obiektem oraz proces zameldowania to kompletny amatorstwo i nieporozumienie. Do obiektu wpuściła nas dwójka małoletnich, pozostawionych bez opieki dzieci. Na miejscu nie było żadnej osoby dorosłej ani reprezentanta firmy zarządzającej (Holidu), z którym można byłoby podjąć rozmowę na temat zastanych, tragicznych warunków. Co więcej, gdy po opuszczeniu tej piwnicy czekaliśmy ponad godzinę pod budynkiem na jakąkolwiek reakcję, a infolinia próbowała skontaktować się z gospodarzem – telefon obiektu był celowo ignorowany.
Obsługa klienta po zgłoszeniu reklamacji wykazuje się kompletnym brakiem empatii i idzie w zaparte, bezczelnie twierdząc, że w zagrzybionej piwnicy bez okien warunki są „komfortowe”, i odmawiając polubownego zwrotu środków.
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