Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
1 / 10
Do Not Stay Here! Look for external photos in your searches.
NOTHING: Apartment L - WAS NOT A GOOD EXPERIENCE FOR US. We should have realized when there were no external pictures of the building in the listing. We have stayed at many properties on Bookings.com, Hotels.com and other platforms, and this was by far the worst experience ever for us.
I would strongly recommend not dealing with Apartment L.
I wish we had read the reviews from April 20, 2026, March 7, 2026 and October 2, 2025.
We arrived in Karlovac in the late afternoon after a long journey and needed a place to stay. We needed secure parking, as our vehicle was new and damage would cost us a lot. We booked late in the afternoon. Google maps did not send us to the correct location (not the owner's fault, but it seems there may be two parts of the same road and Google sent us to the wrong one). The owner was initially very helpful, sending additional pictures to help us find the correct location. On arrival, the “free parking” turned out to be a space in front of a run-down block of garages. It was not possible to park any way other than sideways, partially on the adjacent grass (see photo). Walking around, the neighborhood seemed very blighted (see photos). Even the building and surrounding buildings were in bad shape (see photos).
We then realized that the apartment was in a high-rise building, the apartment itself was up 5 flights of stairs, the parking was quite some way away, and being older people, we could not carry multiple cases up to the apartment. Leaving them in the car was not an option in this neighborhood. Less than 1-1/4 hours after booking, we requested to cancel. At that point, the owner went silent and never answered us again. We sought another apartment, which we found, and it was a lovely place, closer to the center of town, in a nice neighborhood, on the ground floor, with parking immediately outside. Since the owner of Apartment L had now ghosted us (refused to communicate) we asked Bookings.com to intervene and seek a refund. The communication we received from them said that they too had received no response to the refund request that they sent. It must be noted that we never retrieved the key or entered the apartment, so the owner incurred no cleaning or other costs. The apartment may be lovely, but the quality of the parking area and location made it unusable for us. Check the photos we have posted and make your own judgment as to the suitability for you.
10 / 10
Very nice stay in a very well equipped apartment
Extraordinarily equipped apartment with everything needed. We stayed 1 night with 4 people and everything worked perfectly.
Nothing
1 / 10
Extremely negative experience with hostile treatment, false accusations, and refusal to refund.
Nothing to highlight.
Very serious and unacceptable experience.
The property was advertised as self check-in, however upon arrival I was received in a hostile and aggressive manner. I was told that the police would be called if I caused any problems, even though I had done absolutely nothing wrong.
I was falsely accused of having stayed at the property before, which is not true, and I was subjected to extremely offensive and inappropriate insinuations. The situation was humiliating and made me feel completely unsafe.
I requested a cancellation due to the seriousness of the situation, however the host refused to accept a free cancellation and informed me that if I cancelled, I would have to pay the full amount of the stay. Even under these circumstances, she refused to issue a refund of the amount I had paid.
Due to this treatment, I had to book another accommodation urgently.
This type of behavior is completely unacceptable. I do not recommend this place to anyone.
Very serious and unacceptable experience.
The property was advertised as self check-in, however upon arrival I was received in a hostile and aggressive manner. I was told that the police would be called if I caused any problems, even though I had done absolutely nothing wrong.
I was falsely accused of having stayed at the property before, which is not true, and I was subjected to extremely offensive and inappropriate insinuations. The situation was humiliating and made me feel completely unsafe.
I requested a cancellation due to the seriousness of the situation, however the host refused to accept a free cancellation and informed me that if I cancelled, I would have to pay the full amount of the stay. Even under these circumstances, she refused to issue a refund of the amount I had paid.
Due to this treatment, I had to book another accommodation urgently.
This type of behavior is completely unacceptable. I do not recommend this place to anyone.
1 / 10
Worst experience
Nothing
I was treated with the greatest disrespect by the owner, the neighbor kept knocking on the door, I was discriminated against, finally I left the apartment on the same day I entered and lost all the amount I had paid because she did not return my money, I do not recommend this apartment to anyone
Das Apartment ist sehr sauber und genau richtig für eine Nacht zu viert. Nach 10 Minuten laufen ist man in der Innenstadt.
Wir hatten leider einige Mücken , ein Moskitonetz an einem der Fenster wär ein echtes Plus.
10 / 10Outstanding·Aug 2026
Cestovali jsme do Dalmácie. V apartámnu jsme pouze pár hodin přespávali a až nám bylo líto, že jsme jej déle nevyužili. Byl velmi příjemně zařízený, na velmi dostupném místě. Asi se do Karlovace vrátíme (má turisticky co nabídnout) a apartmán si užijeme déle.
9 / 10Outstanding·Aug 2026
Pekný čistý a dobre vybavený byt. Pohodlná posteľ a bezproblémová komunikácia s hostiteľkou.
Chýbal výťah ale nič čo by sa nedalo zvládnuť.
10 / 10Outstanding·Aug 2026
Skvelé ubytovanie, apartmán je veľmi útulný, príjemný, čistý. Dostatok uterákov, kozmetika v kúpeľni.
Boli sme len jednu noc, no určite si viem predstaviť zostať tu aj dlhšie, apartmán je vhodný aj na dlhší pobyt.
Komunikácia s majiteľkou úplne super, odpovedala na dotazy obratom. Všetko mala super pripravené.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Apartman L, SELF CHECK IN, FREE PARKING. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartman L, SELF CHECK IN, FREE PARKING pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartman L, SELF CHECK IN, FREE PARKING?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Contactless check-in/out
Cleaning products
Map of Croatia
Ratings and reviews
9 / 10
Outstanding(113 Ratings)
100% verified reviews
8 / 10Excellent·Sep 2026
Das Apartment ist sehr sauber und genau richtig für eine Nacht zu viert. Nach 10 Minuten laufen ist man in der Innenstadt.
Wir hatten leider einige Mücken , ein Moskitonetz an einem der Fenster wär ein echtes Plus.
10 / 10Outstanding·Aug 2026
Cestovali jsme do Dalmácie. V apartámnu jsme pouze pár hodin přespávali a až nám bylo líto, že jsme jej déle nevyužili. Byl velmi příjemně zařízený, na velmi dostupném místě. Asi se do Karlovace vrátíme (má turisticky co nabídnout) a apartmán si užijeme déle.
9 / 10Outstanding·Aug 2026
Pekný čistý a dobre vybavený byt. Pohodlná posteľ a bezproblémová komunikácia s hostiteľkou.
Chýbal výťah ale nič čo by sa nedalo zvládnuť.
10 / 10Outstanding·Aug 2026
Skvelé ubytovanie, apartmán je veľmi útulný, príjemný, čistý. Dostatok uterákov, kozmetika v kúpeľni.
Boli sme len jednu noc, no určite si viem predstaviť zostať tu aj dlhšie, apartmán je vhodný aj na dlhší pobyt.
Komunikácia s majiteľkou úplne super, odpovedala na dotazy obratom. Všetko mala super pripravené.
Nemám žiadne pripomienky.
$$$$
Top rated by guests
9Outstanding
(113 Ratings)
"Extraordinarily equipped apartment with everything needed. We stayed 1 night with 4 people and everything worked perfectly."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Croatia
About this apartment rental
Comfortable Living Space
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Balcony/Terrace
WiFi/Internet
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Apartman L, SELF CHECK IN, FREE PARKING. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Apartman L, SELF CHECK IN, FREE PARKING pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Apartman L, SELF CHECK IN, FREE PARKING?
We found 9 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and pets allowed.
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