Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
2 / 10
Disappointing stay: accommodation did not match the description
Location
We stayed in this apartment for four nights as a group of three. Unfortunately, the accommodation did not match the description, and several basic aspects of comfort were missing.
The apartment was advertised as having three beds, but there were only two. As a result, I had to share a bed with another person for all four nights. The beds were also extremely squeaky, and I did not sleep properly on a single night.
There is no balcony, and guests are not allowed to use the terrace in front of the building.
Only two big towels were provided for three guests, and the necessary bedding was incomplete. Despite contacting the host, the missing items were never provided.
Breakfast was included in our booking, but the food initially provided was very limited for three people staying four nights — twelve breakfasts in total (see foto). After we complained, the host provided a few more basic breakfast items, but the overall amount was still insufficient. I have photographs showing what was originally provided.
The kitchen was poorly equippedThe listing also mentioned a coffee machine, but only a small, basic coffee maker was available.
Communication with the host was disappointing. She communicated exclusively in Italian, and our concerns were not adequately addressed. After I submitted a low rating, I received several angry messages and calls from her expressing her dissatisfaction with my rating. I found this reaction inappropriate and unprofessional.
The location is good, and the apartment is relatively quiet despite being in the city. However, a good location cannot compensate for uncomfortable sleeping arrangements, missing basic necessities and facilities that do not match the description.
I believe guests should receive what they have booked and paid for. I hope this review helps future guests make an informed decision.
10 / 10
Cool apartment in central Napoli
Loved the layout, with the bedroom upstairs. The place was nicely decorated and comfortable.
The fan in the bathroom releases the exhaust (and odors) into the bedroom, which is a bit weird
10 / 10
A quiet, comfortable gem with fantastic hospitality in a prime location for exploring Naples.
The location is unbeatable—literally steps from the Naples National Archaeological Museum (a must-visit) and just a 7-minute walk to the nearest train station, with good restaurants close by. The property itself is quiet and peaceful, making it very easy to get a good night's sleep on the comfortable bed. The host provided excellent communication and had someone meet us in person to show us to the room and answer all our questions. We also really appreciated the complimentary breakfast snacks and coffee left for us.
The surrounding neighborhood isn't the most beautiful or picturesque part of town, though my wife and I felt completely safe throughout our entire stay.
1 / 10
Unreliable hosts changed check-in last minute by 5 hours without notice
Nothing - I never got into it as they changed their mind about the check in time despite accepting an earlier check in time that day. I arrived at the time agreed, they said they wouldn’t be there for another 5 hours and I would have to check in at 6pm instead. I was stuck in a very busy part of Naples and had to find somewhere else to go so that I could be where I needed to be by an arranged time!
Appart fonctionnel et bien situe, climatisation indispensable. Necessaire pour cuisiner
Proprete a revoir. Pieds nu, noir apres 5 minutes dans l appartement. Douche encalquee prises aux murs non fonctionnelles et autre mal fixee
9 / 10Outstanding·Jul 2026
L'appartamento è vicino al centro storico (museo archeologico). Piccolo ma funzionale e molto silenzioso. C'è l'aria condizionata ed è accogliente. Lo staff è cordiale e disponibile.
8 / 10Excellent·Jun 2026
La ubicación es buena, cerca del centro histórico y del metro. La casa está correcta.
En el dormitorio de arriba hace calor, no llega mucho el aire. Había obras en la fachada y entre semana empezaban pronto.
10 / 10Outstanding·Jun 2026
Loved the layout, with the bedroom upstairs. The place was nicely decorated and comfortable.
The fan in the bathroom releases the exhaust (and odors) into the bedroom, which is a bit weird
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Casa Diva A 5 passi dal Museo Archeologico. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casa Diva A 5 passi dal Museo Archeologico pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Diva A 5 passi dal Museo Archeologico?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Cleaning products
Map of Naples
Ratings and reviews
9.2 / 10
Outstanding(85 Ratings)
100% verified reviews
8 / 10Excellent·Aug 2026
Appart fonctionnel et bien situe, climatisation indispensable. Necessaire pour cuisiner
Proprete a revoir. Pieds nu, noir apres 5 minutes dans l appartement. Douche encalquee prises aux murs non fonctionnelles et autre mal fixee
9 / 10Outstanding·Jul 2026
L'appartamento è vicino al centro storico (museo archeologico). Piccolo ma funzionale e molto silenzioso. C'è l'aria condizionata ed è accogliente. Lo staff è cordiale e disponibile.
8 / 10Excellent·Jun 2026
La ubicación es buena, cerca del centro histórico y del metro. La casa está correcta.
En el dormitorio de arriba hace calor, no llega mucho el aire. Había obras en la fachada y entre semana empezaban pronto.
10 / 10Outstanding·Jun 2026
Loved the layout, with the bedroom upstairs. The place was nicely decorated and comfortable.
The fan in the bathroom releases the exhaust (and odors) into the bedroom, which is a bit weird
$$$$
Top rated by guests
9.2Outstanding
(85 Ratings)
"Loved the layout, with the bedroom upstairs. The place was nicely decorated and comfortable."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Naples
About this apartment rental
Comfortable Accommodations
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
WiFi/Internet
Family friendly
Key access
Contactless check-in/out
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Casa Diva A 5 passi dal Museo Archeologico. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Casa Diva A 5 passi dal Museo Archeologico pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Casa Diva A 5 passi dal Museo Archeologico?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wifi/internet.
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