Hotel in Istanbul
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Shuttle available
Free WiFi/internet
Air conditioning
Non-smoking
Balcony/Terrace
WiFi/Internet
Shared living spaces
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Istanbul
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Situé proche de nombreux restaurants, magasins, congress center,…
Très bon contact avec Kübra à la réception qui nous a bien aidés.
9 / 10Outstanding·Sep 2026
الموقع جيدجداً وقريب من وسائل النقل من ميدان تقسم ومول جواهر وكثر من المطاعم المتنوعه
وكان تعامل العاملين جيد والفندق هادئ ونظيف ومريح
تحسين وتنويع وجبت الإفطار
9 / 10Outstanding·Sep 2026
Clean Ness, bracfased, price
5 / 10·May 2026
I would like to make a complaint regarding my check-in experience at your hotel on Saturday night.
I arrived at the hotel very late, almost at midnight, with my two daughters. After the receptionist gave us the room cards and we were heading to the elevator, she called me back and said that my booking was only for two adults.
I explained to her that I had booked the room for three adults. However, she continued insisting that the booking was for only two adults.
As we were extremely tired after our journey, I asked her what we should do. She told me that I had to pay extra money. I showed her the message confirming that I should not pay any additional charges, but she ignored it and continued insisting on extra payment.
I asked if I could speak with the manager, but she replied that she was the manager.
Because it was very late and we were exhausted, I did not want to continue arguing or create a bad situation. I asked how much I needed to pay. First, she said 20 dollars per night, then changed it to 20 euros per night. In the end, I paid 55 euros .
I believe this extra charge was unfair, and I would like to request a full refund of the 55 euros I was forced to pay.
I would also appreciate it if you could investigate the receptionist’s behavior and handling of the situation.
I look forward to your response and a resolution to this matter.
$$$$
Top rated by guests
8.3Excellent
(283 Ratings)
"Breakfast was good and cleanly organized Abdullah and the lady was excellent"
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