Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Location
Reviews
5 / 10
Beautiful apartment with everything you need.
2 / 10
Difficult check in procedures with several messages, exchange of emails, installing an App and giving private phone number. But when finally in there is a 30 degree appartement waiting without AC and without even a fan. Very bad 👎 . Cannot appreciate the way this is all handled.
2 / 10
Our problems began at check-in. There was no staff available to assist us, and we were left running from pillar to post trying to find parking even though they charged 35 chf per night for parking. It was 4 blocks away and Was hard to locate the apartment, and figure out how to gain access. After a long journey, this was extremely frustrating and stressful.
The property also had no air conditioning, which was not made clear beforehand. As a result, the apartment was unbearably hot, and none of us were able to sleep properly during our entire three-night stay.
The listing was also misleading. It stated that Lake Zug is visible from the rooms, creating the impression that it is a lake-view property. In reality, the lake is approximately a 10-minute walk away and is not visible from the rooms at all. This was a significant factor in our decision to book the property, and we feel we were misled.
In addition:
There was no soap provided in the bathrooms, which is a basic necessity.
There was no housekeeping service during our entire three-day stay.
The shower did not have an anti-slip mat or other visible anti-slip protection, and my wife slipped while using it. Thankfully, she was not seriously injured, but this raised serious concerns about guest safety.
The lack of sleep caused by the excessive heat significantly affected our vacation.
Overall, the accommodation failed to deliver the basic.
10 / 10
Lovely property, close to transport. Zug is a beautiful safe area. Only downside, there was no air con in the apartment.
Lovely property, close to transport. Zug is a beautiful safe area. Only downside, there was no air con in the apartment.
10 / 10Outstanding·May 2026
Loved it and will use every time
10 / 10Outstanding·Jul 2025
Very clean and close to the train station, tram line and buses. Can reach Zurich airport in 1hr on a direct train. Supermarkets in close walking distance within a shopping centre that has a variety of clothes, shoes and groceries. A few restaurant options too.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and a dishwasher. Other amenities include a freezer, towels, bathrobes, and slippers.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Dishwasher
Washer/dryer
Kitchenware
Oven
Stove
Children's high chair
Cribs or cots available
Ironing facilities
Towels
Linens
Safe
Dining table
Accessible by elevator
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at THE CITY ZUG APARTMENTS. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is THE CITY ZUG APARTMENTS pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at THE CITY ZUG APARTMENTS?
We found 24 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and coffee/tea maker.
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and a dishwasher. Other amenities include a freezer, towels, bathrobes, and slippers.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Dishwasher
Washer/dryer
Kitchenware
Oven
Stove
Children's high chair
Cribs or cots available
Ironing facilities
Towels
Linens
Safe
Dining table
Accessible by elevator
Hairdryer
Map of Zug
Ratings and reviews
8.8 / 10
Excellent(16 Ratings)
10 / 10Outstanding·Jul 2026
Lovely property, close to transport. Zug is a beautiful safe area. Only downside, there was no air con in the apartment.
10 / 10Outstanding·May 2026
Loved it and will use every time
10 / 10Outstanding·Jul 2025
Very clean and close to the train station, tram line and buses. Can reach Zurich airport in 1hr on a direct train. Supermarkets in close walking distance within a shopping centre that has a variety of clothes, shoes and groceries. A few restaurant options too.
5 / 10·Oct 2026
Beautiful apartment with everything you need.
$$$$
Top rated by guests
8.8Excellent
(16 Ratings)
"Lovely property, close to transport. Zug is a beautiful safe area. Only downside, there was no air con in the apartment."
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Map of Zug
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and an oven, as well as a stovetop and a dishwasher. Other amenities include a freezer, towels, bathrobes, and slippers.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Dishwasher
Washer/dryer
Kitchenware
Oven
Stove
Children's high chair
Cribs or cots available
Ironing facilities
Towels
Linens
Safe
Dining table
Accessible by elevator
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at THE CITY ZUG APARTMENTS. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is THE CITY ZUG APARTMENTS pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at THE CITY ZUG APARTMENTS?
We found 24 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and coffee/tea maker.
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