Avoid - went to stay for 1 night, check in was online and a code sent which was fine. But as soon as I got there… WOW apartment 301 - up 3 stairs cases, with 2 kids under 4. No AC, and it was a spacious apartment split over to floors, 1 double bedroom at the door and 1 up a set of stairs, which the bathroom door opened up onto. There was a shower built into a wall next to an open hiding place that was used as storage.
The cooking facilities, exposed wiring under the cabinets and a fridge that wasn't turned on or clean and when opened the smell was unbearable. So had no option but to leave within 3 hours of checking in and booking elsewhere. Fine for adults, but not for children… also the soundproof doors on the bottom floor as you walk in were strange.
Such a shame as location is ideal.
Tried to discuss with hotel via hotels app and just been ignored.
3 / 10
Overall, it was a decent place to stay, but there were definitely things that could use improvement. The floors, and especially the dishes, were not that clean. One pot even had a little water in it and it was starting to get moldy. It was nice to have a little kitchen to cook in, however, they have a very limited number of things for you to use. There were no spoons, and no salt or pepper. There were no curtains on the glass doors to the balcony, and the window was a little broken at the top so that it almost fell in on us when we opened it to get try to cool off the room. The shower completely quit working, just shut off mid-shower. Thankfully it was our last night there and not a huge deal. The bed was definitely not super soft. It's on a pretty busy street corner, so when the doors and windows are open to cool off the room, it's pretty loud, but with everything closed it's not bad.
5 / 10
Good room rent. I like room
1 / 10
Dirty rooms and very poor customer service. The photos on the website looked completely different from what we found in reality. The room was in bad condition, and several things were not working. The shower barely worked, and the sink faucet had little or no running water.
The customer service was extremely rude. When we called to ask for help, they hung up on us instead of trying to solve the problem. Overall, it was a very frustrating experience, and I would not recommend staying here.
The neighbourhood is really nice, easy to get on transport. What was a bit confusing when I got keycode when registered I thought it was the room code. I got an email the day before about mainfloor access code and didn’t know it was room code as well. So was a bit stressed when tried KeyCode and it didn’t work. Just randomly punched in main floor door code and it opened the room.
10 / 10Outstanding·May 2022
I liked that you have your own kitchen. I did not like that there is no lift .
8 / 10Excellent·Jun 2019
Details are not updated properly in website. Booked the property as a Hotel. But it's a business apartment.
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a coffee/tea maker. Other amenities include towels, an electric kettle, kitchenware and utensils, and a desk.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Kitchenware
Kettle
Stove
Bath or shower
Free toiletries
Towels
Desk
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Swiss Star California. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Swiss Star California pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Swiss Star California?
We found 17 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, coffee/tea maker, and refrigerator.
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a coffee/tea maker. Other amenities include towels, an electric kettle, kitchenware and utensils, and a desk.
The neighbourhood is really nice, easy to get on transport. What was a bit confusing when I got keycode when registered I thought it was the room code. I got an email the day before about mainfloor access code and didn’t know it was room code as well. So was a bit stressed when tried KeyCode and it didn’t work. Just randomly punched in main floor door code and it opened the room.
10 / 10Outstanding·May 2022
I liked that you have your own kitchen. I did not like that there is no lift .
8 / 10Excellent·Jun 2019
Details are not updated properly in website. Booked the property as a Hotel. But it's a business apartment.
5 / 10·Jul 2026
Good room rent. I like room
$$$$
6.8Average
(333 Ratings)
"I liked that you have your own kitchen. I did not like that there is no lift ."
While you're here, you can enjoy all the comforts of home and more, including a refrigerator and a stovetop, as well as free WiFi and a coffee/tea maker. Other amenities include towels, an electric kettle, kitchenware and utensils, and a desk.
Amenities
Free WiFi/internet
Non-smoking
Pets allowed
Coffee/tea maker
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Microwave
Kitchenware
Kettle
Stove
Bath or shower
Free toiletries
Towels
Desk
Hairdryer
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Swiss Star California. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Swiss Star California pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Swiss Star California?
We found 17 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, coffee/tea maker, and refrigerator.
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