Grays Eden Boutique Hotel

Sehr schöne Anlage, sehr gepflegt, schönes Design, fantastischer Pool. Schöner geht es gar nicht. Tolles Zimmer oder Haus gehabt. Essen war toll, also war es wirklich eine absolut traumhafte Unterkunft. Nicht ganz billig, aber es war es wert.

Die Möbel im Garten beim Restaurant sahen billig aus und waren sehr zusammengewürfelt. Das kann man sicherlich viel, viel schöner machen, ohne viel Aufwand.

Grays Eden is a Inder full place to stay - the property, the rooms, the staff and the food are all exceptional. Highly recommended as the best place to stay in Maun.

The property is beautiful and very well maintained

Nothing

The room was lovely, the bed very comfortable, and the shower was great. The deputy manager, who was very pleasant, came to apologise for the erratic breakfast service (we waited over half an hour for toast) and seemed open to ways to improve the stay for alternative dietary requirements (listed under 'What didn't you like?')

Considering they had a full year's notice that one of us follows a vegan diet, for two days there was no non-dairy milk in the room fridge, no non-dairy alternative to butter at breakfast (there is a supermarket in Maun selling non-dairy spread) - perhaps small things to the hotel but overall made me feel unwelcome. As this is meant to be the best place to stay in Maun (and the most costly), I found it lacking for anyone with alternative dietary requirements - a great shame because it wouldn't take much effort to make this place outstanding. Despite filling in the form to state I was allergic to citrus before a facial, the spa staff used products on my face containing citrus and my skin reacted. It was quickly removed it when asked, but the facial was lacking because they didn't stock the products needed without citrus. The light switch of the bedside lamp was faulty and sparking, which is dangerous, house staff took it on day one, but a replacement wasn't given, in contrast the Sedia Hotel had a lamp issue (the cleaner accidentally broke it) but a replacement was immediately installed. The staff at the Sedia Hotel are also much more friendly and it's better value for money. No water by the pool on day two. Chaotic breakfast service.