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Includes essentialsFree WiFi/internet, Balcony/Terrace and more
Location
Reviews
4 / 10
Lovley location. Shame we had so many issues with cabins Needs more maintenance. And upgrade to the WiFi system
The grounds are well maintained. And surrounding countryside is lovely. There are some nice walks from the doorstep. The nearby Stag and Railway pubs were great for food. And also WIFi.
The Park staff were friendly.
On arrival at Westfield Country Park, we were assigned lodge 25.
Found bathroom door handle on floor on our first look around. This was fixed next day.
Attempted to use electric fire - but this was broken. All the buttons appeared to have been damaged. This couldn’t be fixed.
Next the boiler broke down. And wasn’t repairable. Staff were great and arranged a move to another dog friendly cabin. This turned out to be a nicer cabin (#48). But unfortunately we found (after moving) that this cabin didn’t receive a WiFi signal. Staff attempted to resolve this - but appears that this is a bigger issue, requiring more specialist work to resolve. And is a bigger issue for the site IT infrastructure. As some of the park has weak/limited/no coverage. To be fair, the staff offered the use of our original cabin to work from. We just didn’t think this was practical. Especially given that we had our two dogs with us.
The lack of WiFi hampered our work. And we had to rely on using our 3/4/5G data. And create hotspots. Given the weak phone signal (not the sites fault). This was also slow.
Given the lack of WiFi and weak 3/4/5G signal. We couldn’t get the provided smart TV to connect to streaming services such as Netflix. So had to rely on Freeview TV.
During our stay we also had a planned power cut from c.0830-1530hrs. We were only notified of this on the day. The power cut was to allow tree/hedge maintenance works on the main road which runs parallel to the park. This obviously wasn’t under the Parks control. But it would have been nice to receive more notice.
Having got our work out the way & on our final weekend. My wife had time to use the hot tub at last (Saturday). This was found to be low on water and unusable. On the following Monday. The water level was still low. And it was obvious that the required daily checks were not being completed.
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