Hotel Indigo Lima Miraflores by IHG

clean, ultra fancy, great amenities

I already emailed the facility, but I did not expect a city-view to mean 2nd floor facing the entrance side street view. I would have preferred a higher floor so I felt a little cheated

I had a wonderful experience. The breakfast was great, and the location was breathtaking. The tourist sites were informative and educational, and I particularly loved learning about Peru's rich history.

Exceptional hotel, perfectly located in Miraflores. Every member of staff is amazing. Food is spectacular and the cocktails. Huge bonus to be able to use Intercontinental facilities such as the rooftop pool. Room was very clean and comfortable

Coffee machine was not working initially but quickly fixed

We really liked the bed and the cushions. I am usually not pointing that out but we slept very well maybe also because we were exhausted from our trip to machuu pichu and Cusco.

It all started that we did not have breakfast included which i initially I thought I would have as booking level 3 VIP automatically. Anyways that was not the problem I just wanted to share that the room was dirty see pictures. They did not even offered us a free breakfast or anything . They just sent someone to clean which is fine but since we just arrived it was completely inappropriate. We would have need to leave the room for 1 hour. In addition to that we wanted to do SPA nothing was available. It can happen but the cherry on the cake was that the pool which you can see on the website and on booking is part of the Intercontinental hotel which has a partnership. We founded very impudent to advertise that from an other hotel. We had to goo through three lobbies and an outdoor area to reach the elevator for going up to the pool. This was just very inconvenient. Anyways I picked that hotel because I read all good reviews and feedback. It might be our fault and also a mistake from our side but for the price and for a 5 star it was not worth it and quality price was very overpriced. I can highly recommend to pick the Ibtercontiental or a different hotel. I am usually not a person to leave bad reviews if not necessarily but we were very disappointed and angry Hof how we got treated and how they advertised themselves.