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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsAir conditioning, Pool, Balcony/Terrace and more
Location
Reviews
1 / 10
Estadia Decepcionante
Escolhemos este alojamento e pagamos mais por ter piscina, mas nunca usufruimos dela, por estar imprópria para banhos. Ao vermos a piscina pela primeira vez, constatamos que a água estava totalmente verde, o que logicamente não aconteceu de um dia para o outro.
A Anfitriã Pasquale confrontada, logo na nossa chegada com a nossa insatisfação e pedido de devolução de parte do valor pago, disse que dali a 2 dias, a piscina seria limpa. O que não aconteceu, deixando mesmo de responder às nossas mensagens, para que nos informasse sobre quando poderíamos usar a piscina. Em momento algum recebemos um pedido de desculpas, não manifestou durante os 5 dias da nossa estadia, qualquer vontade de comunicar connosco, em assumir responsabilidades pela situação, é sua obrigação assegurar as boas condições do alojamento. Ou procurando ativamente e por todos os meios que fosse feita a limpeza da mesma.
Alertamos ainda que ao contrário do que as fotografias dão a entender, o acesso à piscina, não é possível pelo alojamento Studio Azul, ela pertence à casa ao lado. Só lá chegamos por fora contornando as moradias à volta e neste momento devido a obras, é seguindo por uma estrada movimentada, sem bermas, desaconselhado a quem tem crianças.
Ficamos a saber que o uso da piscina poderá não ser exclusivo dos hóspedes, tendo que a partilhar com quem possa estar na casa, onde ela está localizadada.
Aspectos a melhorar: Não tem televisor e o frigorífico é minúsculo, no verão com o calor, não é o ideal.
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