City Centro by Marriott San Salvador

Location. Style

We liked the nearness of everything. The service and were excellent.

The parking access, since my wife has some mobility difficulties, it was a little hard.

The access from the garage to the hotel was difficult for me because of my age and I have a serious knee problem. If available for the next time i visit, I would prefer to use a wheel chair. Besides that small critizism I have, everything else about the hotel was perfect and an outstanding experience for me and my family.

Maybe have wheelchair available, or mention that the hotel have that.

Great location right in the main square.

Slightly weird interaction with the men at reception. I asked if I could check in. They looked at me blankly. I asked in Spanish. The still appeared confused looking at their computer. After a while they asked my name. I gave it to them, they then ignored me for several minutes. Eventually i sat down to look for another hotel on booking as it appears they didn’t receive my reservation and didn’t really want me there. A lady then approached me explaining I could check in in a few hours, which was fine. Odd behaviour from the two men at reception, some customer service training probably in order 😄 Rooms pretty basic The gym sucks, a few small dumbells and a running machine. Overall, the high price was not justified despite the great location, customer service was poor, and rooms basic.