#20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families
7.9 / 10
Good(10 Ratings)
$$$$
Apartment in Birmingham
6 guests · 2 bedrooms · 2 baths
Reasons to book
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Location
Reviews
1 / 10
Shocking hygiene standards, a ruined family stay and no refund for the unused nights.
Nothing
Extremely disappointing and unhygienic experience – I would not stay here again
Unfortunately, this was by far the worst accommodation experience of our family trip.
We had requested early check-in and were charged an additional £20 for it. However, when my family and I entered the apartment, we were shocked by the condition in which it had been left.
The apartment was extremely unclean and, most disturbingly, we found what appeared to be faeces in discarded tissue in the bathroom. This was completely unacceptable and unhygienic. My family was extremely distressed by what we found, and my wife did not feel comfortable remaining in the apartment.
We immediately contacted the property and reported the condition. A cleaning team was subsequently sent, but by that point our first impression and confidence in the hygiene of the accommodation had already been destroyed. Even after the cleaning, we were not comfortable staying there.
We ultimately left the property and had to arrange and pay for alternative accommodation ourselves, creating a significant additional expense during our family holiday.
What made the experience even more disappointing was the way our refund request was handled. We spent days communicating with the property and Booking.com regarding the unused nights. We were told that the request was being reviewed and were given a timeframe of one to two business days. Despite leaving the apartment and not using the remaining nights, the property did not refund us for those unused nights.
So not only did we lose the money paid for accommodation we could not comfortably use, but we also had to pay for another place to stay.
For me, cleanliness and hygiene are the absolute minimum a paying guest should expect, especially when travelling with family. The way both the condition of the apartment and our subsequent complaint were handled left us extremely disappointed.
10 / 10
The host and place was really nice and matched the pictures. Absolutely loved the place. Would definitely book again
Everything
Nothing
8 / 10
Nice apartment but poor communication & an unhelpful host made the overall experience disappointing
The apartment itself was clean, comfortable, and exactly as described, so we were happy with the space
The apartment was nice, but the host was very disappointing. We had to chase them for check-in information, and despite the inconvenience, they wouldn't even allow a one-hour later checkout. Poor communication and lack of customer service let the stay down.
The apartment itself was clean, comfortable, and exactly as described, so we were happy with the space
The apartment was nice, but the host was very disappointing. We had to chase them for check-in information, and despite the inconvenience, they wouldn't even allow a one-hour later checkout. Poor communication and lack of customer service let the stay down.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at #20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is #20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at #20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and accessible by lift.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Accessible by lift
Housekeeping available
Fire alarm
Cleaning products
Map of Birmingham
Ratings and reviews
7.9 / 10
Good(10 Ratings)
100% verified reviews
10 / 10Outstanding·Aug 2026
Everything
Nothing
8 / 10Excellent·Jul 2026
The apartment itself was clean, comfortable, and exactly as described, so we were happy with the space
The apartment was nice, but the host was very disappointing. We had to chase them for check-in information, and despite the inconvenience, they wouldn't even allow a one-hour later checkout. Poor communication and lack of customer service let the stay down.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Map of Birmingham
About this apartment rental
Modern Comforts
Amenities
Free WiFi/internet
Free Parking
Non-smoking
WiFi/Internet
Accessible by lift
Housekeeping available
Fire alarm
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at #20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is #20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at #20 2 Bed 2 Bath Balcony Lux Digbeth Apt - Sleeps 6 - Perfect for contractors and Families?
We found 8 amenities for this rental. This includes free wifi/internet, free parking, non-smoking, wifi/internet, and accessible by lift.
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