Hotel in Lucerne
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
This smoke-free hotel features a restaurant, a 24-hour front desk, and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel Schlüssel offers 10 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).
The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Schlüssel offers 10 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).
Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and desk chairs. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Restaurant
Air conditioning
Non-smoking
Bathroom
Balcony/Terrace
WiFi/Internet
Ironing facilities
Free toiletries
Towels
Safe
Fan
Desk
Hairdryer
Map of Lucerne
Available Rooms
Ratings and reviews
8 / 10Excellent·Jun 2026
I didn't realize this place is not staffed, so that was our only issue when arriving at 10am after an overnight flight with no place to store luggage. A really helpful guy at the plant store next door told us there would be a code to let us in, etc., but with no one to talk to and no way to call due to our limited data plan, it took us awhile to figure it out.
If you need to store luggage, there's a luggage storage place inside a jewelry store just a few min walk away (look up Radical Storage) so we were able to get on with exploring the city. Once we came back to check in later in the afternoon, someone from the restaurant let us in and helped us with check-in, so when staff are around, they were helpful! Room itself was clean, comfortable and spacious. Fans available on request but would be nice to just have one in the room since staff isn't always available. We only stayed one night and didn't eat at the restaurant but it looked nice.
If you know what you're getting, this place is totally fine! It's on me for not reading closely enough when I booked it.
10 / 10Outstanding·May 2026
Fantastic location. Self check in, no staff present. No fridge in room but a hallway fridge with waters, soda, beers , and a coffee machine. Great coffee shop right in the square. The Chapeau
10 / 10Outstanding·May 2026
Excellent centralized location and beautiful lodging.
5 / 10·Jul 2026
We loved our stay at this hotel. The room was clean and the best part of the hotel is its location. It is close to all public transportation and the lake. The staff was very helpful and nice. I would strongly recommend this property for a comfortable stay in Lucerne.
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Top rated by guests
9Outstanding
(271 Ratings)
"Fantastic location. Self check in, no staff present. No fridge in room but a hallway fridge with waters, soda, beers , and a coffee machine. Great coffee shop right in the square. The Chapeau"
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