Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Location
Reviews
6 / 10
The pluses for this apartment is the view, the beds, air conditioning and the garage.
The property has a great view but is not lakeside so a bit misleading. I always read reviews before booking, and had noticed comments about lightbulbs, shower, etc. As these comments were made as far back as 2 years ago and the management always responded with promises to fix the issues, I decided to go ahead. I am sorry to say that the issues still remain.
The biggest problem was the shower in the smaller bathroom. The drain needs attention as water overflows the shower area and goes everywhere. The shower itself is overdue for a deep cleaning. Soap scum has built up around the edges of the shower floor and on the tile walls. It is slimy, brown and disgusting. The hand held shower is STILL broken and you get a good drenching when turning the shower on.
The washer and dryer have seen better days. The units are old and dirty, The heating element on the dryer is not functioning, so the clothing never gets dry.
Do not take any food outside on the patio. We were dodging wasps and had to run back inside with the food,
The furnishings are old and tired. One of the highchairs was broken. Someone had tried to fix it with tape but it was not holding. Watch the floors, they are very slippery if wearing socks or your feet are wet from a shower.
While having the garage was a bonus, we found that our rental car was a little too large. The door would not close without hitting the car so we had to leave it open.
While this property has potential, it is clear that the management needs to attend to these small but annoying issues, They need to send a clear check in instructions prior to guests arriving, provide instructions on how to use appliances, operate manual shades, etc. Finally change the address listing to 5A rather than 5 to limit confusion. The list goes on. At this time I cannot recommend this apartment. It is not a good value for the money.
10 / 10
The property was spacious, clean, and had an amazing view of the lake! The host was very prompt with communicating with us during our stay. It was truly relaxing. I would recommend this stay for sure!
10 / 10
The unit has a fantastic outdoor terrace and a wall full of windows to fully enjoy the breathtaking views. The location is great as it is within walking distance to shops, grocery stores, bars and restaurants. The apartment is very well appointed and had all the necessary amenities. Beds are very comfortable, showers have excellent water pressure and the garage, which is included, is truly wonderful to have. The apartment is surprisingly spacious both in the size of bedrooms and common areas. We highly recommend this unit and look forward to returning!
8 / 10
It was a perfect location for 3 couples to explore Lugano. It is walking distance to the CityCentre and the lake. I had read some reviews that stated there were a few items that needed attention (these were over a year ago) Surprisingly, some of those same items had not been fixed. One of the showers doesn't drain properly and you are forced to have a very quick rinse before the water begins to seep all over the floor. The dryer door didn't close properly and therefore we were left with a bunch of wet clothes to pack back into our suitcases. There were quite a few burnt out light bulbs/ missing light bulbs and we still couldn't find the switch for the outside patio light. There was no hand soap and no dish soap for washing dishes. I contacted to owners a few times; and although they replied, their response time was a bit slow (there was actually never a response from one of the numbers provided) and by the time they could come and fix the items, we were leaving. Hopefully these will be taken care of for the next visitors.
The property was spacious, clean, and had an amazing view of the lake! The host was very prompt with communicating with us during our stay. It was truly relaxing. I would recommend this stay for sure!
10 / 10Outstanding·Nov 2019
The unit has a fantastic outdoor terrace and a wall full of windows to fully enjoy the breathtaking views. The location is great as it is within walking distance to shops, grocery stores, bars and restaurants. The apartment is very well appointed and had all the necessary amenities. Beds are very comfortable, showers have excellent water pressure and the garage, which is included, is truly wonderful to have. The apartment is surprisingly spacious both in the size of bedrooms and common areas. We highly recommend this unit and look forward to returning!
8 / 10Excellent·Sep 2019
It was a perfect location for 3 couples to explore Lugano. It is walking distance to the CityCentre and the lake. I had read some reviews that stated there were a few items that needed attention (these were over a year ago) Surprisingly, some of those same items had not been fixed. One of the showers doesn't drain properly and you are forced to have a very quick rinse before the water begins to seep all over the floor. The dryer door didn't close properly and therefore we were left with a bunch of wet clothes to pack back into our suitcases. There were quite a few burnt out light bulbs/ missing light bulbs and we still couldn't find the switch for the outside patio light. There was no hand soap and no dish soap for washing dishes. I contacted to owners a few times; and although they replied, their response time was a bit slow (there was actually never a response from one of the numbers provided) and by the time they could come and fix the items, we were leaving. Hopefully these will be taken care of for the next visitors.
6 / 10Average·Aug 2021
The pluses for this apartment is the view, the beds, air conditioning and the garage.
The property has a great view but is not lakeside so a bit misleading. I always read reviews before booking, and had noticed comments about lightbulbs, shower, etc. As these comments were made as far back as 2 years ago and the management always responded with promises to fix the issues, I decided to go ahead. I am sorry to say that the issues still remain.
The biggest problem was the shower in the smaller bathroom. The drain needs attention as water overflows the shower area and goes everywhere. The shower itself is overdue for a deep cleaning. Soap scum has built up around the edges of the shower floor and on the tile walls. It is slimy, brown and disgusting. The hand held shower is STILL broken and you get a good drenching when turning the shower on.
The washer and dryer have seen better days. The units are old and dirty, The heating element on the dryer is not functioning, so the clothing never gets dry.
Do not take any food outside on the patio. We were dodging wasps and had to run back inside with the food,
The furnishings are old and tired. One of the highchairs was broken. Someone had tried to fix it with tape but it was not holding. Watch the floors, they are very slippery if wearing socks or your feet are wet from a shower.
While having the garage was a bonus, we found that our rental car was a little too large. The door would not close without hitting the car so we had to leave it open.
While this property has potential, it is clear that the management needs to attend to these small but annoying issues, They need to send a clear check in instructions prior to guests arriving, provide instructions on how to use appliances, operate manual shades, etc. Finally change the address listing to 5A rather than 5 to limit confusion. The list goes on. At this time I cannot recommend this apartment. It is not a good value for the money.
Imagine waking up surrounded by the lake and the mountains, which blend together to create a truly breathtaking panorama. Welcome to “RELAIS TERRACE ON THE LAKE,” an apartment by WP Relais located just 1 km from the historic center of Lugano, the pearl of Italian-speaking Switzerland.
🏡 Things to Know Before Your Stay
We would like to inform you that, starting October 15, maintenance and renovation work on the building’s facade where the apartment is located is scheduled to take place.
The work will be carried out directly by the contracted company, and at this time, we are unable to provide a precise timeframe for how long the work will last, as this may vary depending on the progress of the work and weather conditions.
There may therefore be some noise or other activities related to the construction work.
We want to keep you fully informed and, of course, we will do our best to make your stay as pleasant as possible. 😊
Thank you for your understanding, and if you have any questions, please don’t hesitate to contact us!
The WP Relais Team
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
TV
Heating
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Parking Available
Microwave
Dishwasher
Washing machine
Dryer
Washer/dryer
Patio
Kitchenware
No pets allowed
Ski in/Ski out
Kettle
Oven
Stove
Laundry services
Waterfront
Shower
Family friendly
Children's high chair
Ironing facilities
Towels
Linens
Dining table
Accessible by elevator
Hairdryer
Fire extinguisher
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Terrace on the lake,private garage. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Terrace on the lake,private garage pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Terrace on the lake,private garage?
We found 35 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and tv.
"The property was spacious, clean, and had an amazing view of the lake! The host was very prompt with communicating with us during our stay. It was truly relaxing. I would recommend this stay for sure!"
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this apartment rental
Imagine waking up surrounded by the lake and the mountains, which blend together to create a truly breathtaking panorama. Welcome to “RELAIS TERRACE ON THE LAKE,” an apartment by WP Relais located just 1 km from the historic center of Lugano, the pearl of Italian-speaking Switzerland.
🏡 Things to Know Before Your Stay
We would like to inform you that, starting October 15, maintenance and renovation work on the building’s facade where the apartment is located is scheduled to take place.
The work will be carried out directly by the contracted company, and at this time, we are unable to provide a precise timeframe for how long the work will last, as this may vary depending on the progress of the work and weather conditions.
There may therefore be some noise or other activities related to the construction work.
We want to keep you fully informed and, of course, we will do our best to make your stay as pleasant as possible. 😊
Thank you for your understanding, and if you have any questions, please don’t hesitate to contact us!
The WP Relais Team
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
TV
Heating
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Parking Available
Microwave
Dishwasher
Washing machine
Dryer
Washer/dryer
Patio
Kitchenware
No pets allowed
Ski in/Ski out
Kettle
Oven
Stove
Laundry services
Waterfront
Shower
Family friendly
Children's high chair
Ironing facilities
Towels
Linens
Dining table
Accessible by elevator
Hairdryer
Fire extinguisher
Map of Lugano
Ratings and reviews
9.8 / 10
Outstanding(46 Ratings)
10 / 10Outstanding·Apr 2021
The property was spacious, clean, and had an amazing view of the lake! The host was very prompt with communicating with us during our stay. It was truly relaxing. I would recommend this stay for sure!
10 / 10Outstanding·Nov 2019
The unit has a fantastic outdoor terrace and a wall full of windows to fully enjoy the breathtaking views. The location is great as it is within walking distance to shops, grocery stores, bars and restaurants. The apartment is very well appointed and had all the necessary amenities. Beds are very comfortable, showers have excellent water pressure and the garage, which is included, is truly wonderful to have. The apartment is surprisingly spacious both in the size of bedrooms and common areas. We highly recommend this unit and look forward to returning!
8 / 10Excellent·Sep 2019
It was a perfect location for 3 couples to explore Lugano. It is walking distance to the CityCentre and the lake. I had read some reviews that stated there were a few items that needed attention (these were over a year ago) Surprisingly, some of those same items had not been fixed. One of the showers doesn't drain properly and you are forced to have a very quick rinse before the water begins to seep all over the floor. The dryer door didn't close properly and therefore we were left with a bunch of wet clothes to pack back into our suitcases. There were quite a few burnt out light bulbs/ missing light bulbs and we still couldn't find the switch for the outside patio light. There was no hand soap and no dish soap for washing dishes. I contacted to owners a few times; and although they replied, their response time was a bit slow (there was actually never a response from one of the numbers provided) and by the time they could come and fix the items, we were leaving. Hopefully these will be taken care of for the next visitors.
6 / 10Average·Aug 2021
The pluses for this apartment is the view, the beds, air conditioning and the garage.
The property has a great view but is not lakeside so a bit misleading. I always read reviews before booking, and had noticed comments about lightbulbs, shower, etc. As these comments were made as far back as 2 years ago and the management always responded with promises to fix the issues, I decided to go ahead. I am sorry to say that the issues still remain.
The biggest problem was the shower in the smaller bathroom. The drain needs attention as water overflows the shower area and goes everywhere. The shower itself is overdue for a deep cleaning. Soap scum has built up around the edges of the shower floor and on the tile walls. It is slimy, brown and disgusting. The hand held shower is STILL broken and you get a good drenching when turning the shower on.
The washer and dryer have seen better days. The units are old and dirty, The heating element on the dryer is not functioning, so the clothing never gets dry.
Do not take any food outside on the patio. We were dodging wasps and had to run back inside with the food,
The furnishings are old and tired. One of the highchairs was broken. Someone had tried to fix it with tape but it was not holding. Watch the floors, they are very slippery if wearing socks or your feet are wet from a shower.
While having the garage was a bonus, we found that our rental car was a little too large. The door would not close without hitting the car so we had to leave it open.
While this property has potential, it is clear that the management needs to attend to these small but annoying issues, They need to send a clear check in instructions prior to guests arriving, provide instructions on how to use appliances, operate manual shades, etc. Finally change the address listing to 5A rather than 5 to limit confusion. The list goes on. At this time I cannot recommend this apartment. It is not a good value for the money.
$$$$
Top rated by guests
9.8Outstanding
(46 Ratings)
"The property was spacious, clean, and had an amazing view of the lake! The host was very prompt with communicating with us during our stay. It was truly relaxing. I would recommend this stay for sure!"
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Map of Lugano
About this apartment rental
Imagine waking up surrounded by the lake and the mountains, which blend together to create a truly breathtaking panorama. Welcome to “RELAIS TERRACE ON THE LAKE,” an apartment by WP Relais located just 1 km from the historic center of Lugano, the pearl of Italian-speaking Switzerland.
🏡 Things to Know Before Your Stay
We would like to inform you that, starting October 15, maintenance and renovation work on the building’s facade where the apartment is located is scheduled to take place.
The work will be carried out directly by the contracted company, and at this time, we are unable to provide a precise timeframe for how long the work will last, as this may vary depending on the progress of the work and weather conditions.
There may therefore be some noise or other activities related to the construction work.
We want to keep you fully informed and, of course, we will do our best to make your stay as pleasant as possible. 😊
Thank you for your understanding, and if you have any questions, please don’t hesitate to contact us!
The WP Relais Team
Amenities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
TV
Heating
Refrigerator
Kitchen
Balcony/Terrace
WiFi/Internet
Parking Available
Microwave
Dishwasher
Washing machine
Dryer
Washer/dryer
Patio
Kitchenware
No pets allowed
Ski in/Ski out
Kettle
Oven
Stove
Laundry services
Waterfront
Shower
Family friendly
Children's high chair
Ironing facilities
Towels
Linens
Dining table
Accessible by elevator
Hairdryer
Fire extinguisher
FAQs
Is parking included with this apartment?
Yes, parking is listed as an amenity at Terrace on the lake,private garage. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Terrace on the lake,private garage pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Terrace on the lake,private garage?
We found 35 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and tv.
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