Extremely disappointing stay – unsafe, noisy, and poorly managed.I rarely leave negative reviews, but this experience was unacceptable from start to finish. We received no check-in instructions despite being told we would, and repeated attempts to contact the host went unanswered. We were left waiting outside for over 3 hours and only gained access at 7pm (check-in was 3pm), after being told to collect keys from a location 20 minutes away.The apartment is directly above two nightclubs, with extremely loud music until around 6am every night. The bass was so intense the beds physically shook, making sleep impossible. This alone makes the property unsuitable for guests.There was also no consistent hot water—only one quick shower before it turned cold. Over a 4-night stay, this meant severely limited use.Multiple safety issues were present: unsecured headboards falling down, a faulty moka pot spraying boiling water, broken knives, unstable chairs, and disintegrating bar stools. Hygiene was also poor, with a strong sewage smell, stained furniture, dust, & worn fittings. Basic amenities were missing or unusable.Despite raising these issues with both the host and VRBO, support was minimal. We were refused relocatation and advised to book alternative accommodation at our own expense. After hours on the phone, only 100 compensation was offered by VRBO, which is wholly inadequate.Overall, this property is not safe or fit for purpose. I strongly advise against staying here.
8 / 10
The rooms are missing wardrobes.The windows in two rooms overlook a courtyard used as a drying room.The water heater broke and was repaired the next day. We stayed 7 people without water for an evening and a night. The emergency phone is useless.We had to cross town to pick up the keys at check in.Upon departure, we were able to leave our luggage between 11am and 5pm at the office.
The rooms are missing wardrobes.The windows in two rooms overlook a courtyard used as a drying room.The water heater broke and was repaired the next day. We stayed 7 people without water for an evening and a night. The emergency phone is useless.We had to cross town to pick up the keys at check in.Upon departure, we were able to leave our luggage between 11am and 5pm at the office.
Welcome to SUNSET MALAGA - San Francisco! Located in the heart of the center of Malaga and surrounded by all the monuments of the old town. Park your car, just pick up the map that we will provide you at check-in time and go all over the city! Everything you need at your fingertips: -Located in one of the most central streets of the city, you will enjoy restaurants, tapas, pubs and bars less than 1 minute on foot. -Please note that the flat is located in the middle of a nightlife area and noise can occur in the early hours of the morning. Surrounded by the historical monuments of our city. -The Cathedral is 600 meters away. -Plaza de la Merced and its famous "Casa Natal de Picasso" is 300 meters away. -The Alcazaba is 400 meters away. -Supermarket at 150 meters away. Late check-in rates: 22:00-22:59h - 30€ 23:00-23:59h – 40€ From 0:00h – 50€
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Sunset Malaga Apartments - San Francisco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sunset Malaga Apartments - San Francisco pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sunset Malaga Apartments - San Francisco?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
"The rooms are missing wardrobes.The windows in two rooms overlook a courtyard used as a drying room.The water heater broke and was repaired the next day. We stayed 7 people without water for an eveni..."
Well priced for this locationPriced under area average
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About this apartment rental
Welcome to SUNSET MALAGA - San Francisco! Located in the heart of the center of Malaga and surrounded by all the monuments of the old town. Park your car, just pick up the map that we will provide you at check-in time and go all over the city! Everything you need at your fingertips: -Located in one of the most central streets of the city, you will enjoy restaurants, tapas, pubs and bars less than 1 minute on foot. -Please note that the flat is located in the middle of a nightlife area and noise can occur in the early hours of the morning. Surrounded by the historical monuments of our city. -The Cathedral is 600 meters away. -Plaza de la Merced and its famous "Casa Natal de Picasso" is 300 meters away. -The Alcazaba is 400 meters away. -Supermarket at 150 meters away. Late check-in rates: 22:00-22:59h - 30€ 23:00-23:59h – 40€ From 0:00h – 50€
The rooms are missing wardrobes.The windows in two rooms overlook a courtyard used as a drying room.The water heater broke and was repaired the next day. We stayed 7 people without water for an evening and a night. The emergency phone is useless.We had to cross town to pick up the keys at check in.Upon departure, we were able to leave our luggage between 11am and 5pm at the office.
$$$$
6.8Average
(3 Ratings)
"The rooms are missing wardrobes.The windows in two rooms overlook a courtyard used as a drying room.The water heater broke and was repaired the next day. We stayed 7 people without water for an eveni..."
Welcome to SUNSET MALAGA - San Francisco! Located in the heart of the center of Malaga and surrounded by all the monuments of the old town. Park your car, just pick up the map that we will provide you at check-in time and go all over the city! Everything you need at your fingertips: -Located in one of the most central streets of the city, you will enjoy restaurants, tapas, pubs and bars less than 1 minute on foot. -Please note that the flat is located in the middle of a nightlife area and noise can occur in the early hours of the morning. Surrounded by the historical monuments of our city. -The Cathedral is 600 meters away. -Plaza de la Merced and its famous "Casa Natal de Picasso" is 300 meters away. -The Alcazaba is 400 meters away. -Supermarket at 150 meters away. Late check-in rates: 22:00-22:59h - 30€ 23:00-23:59h – 40€ From 0:00h – 50€
Amenities
Non-smoking
No pets allowed
Family friendly
FAQs
Is parking included with this apartment?
Parking is not specified as an available amenity at Sunset Malaga Apartments - San Francisco. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sunset Malaga Apartments - San Francisco pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sunset Malaga Apartments - San Francisco?
We found 3 amenities for this rental. This includes non-smoking, no pets allowed, and family friendly.
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