Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsAir conditioning and more
Location
Reviews
1 / 10
Utter disgust!
The location
Plaza Colonial Suites by Yellowkey – 0/5 Stars (Stay: August 14–19, 2025)
If I could give negative stars, I would. This so-called “hotel” is nothing short of a disgrace to the hospitality industry. My family and I have traveled extensively, and this was by far the worst experience we have ever endured.
Arrival & Check-In: 0/5 (Utter Chaos)
From the start, everything was a disaster. The directions provided were completely wrong, leaving us stranded in the heat with children and luggage after a long flight. Even with a scheduled driver, we spent over 20 minutes wandering aimlessly, asking strangers for help. When we finally located the building, there was no sign, no front desk, no staff—absolutely no system in place. My driver was knocking on random doors like we were trespassers. Calling the number on the booking was a joke—no one answered for several minutes, and when they finally did, the response was dismissive and unhelpful.
Service & Communication: 0/5 (Nonexistent)
There is no hospitality here—NONE. No one greeted us, no office to check in, no clear instructions. Instead, after waiting in scorching heat with exhausted kids and no WiFi or data, we were told we had to provide passports (including my children’s!) before they would even tell us our apartment number or give us the door code. Why wasn’t this registration done 24–36 hours before our arrival, especially since we paid in full weeks earlier? The entire process was humiliating, degrading, and insulting—as if they were doing us a favor by letting us stay, when in reality we were the ones paying for their business to exist.
Comfort & Cleanliness: 3/5 (Appalling)
The apartment was unwelcoming and poorly maintained. The bathroom was dirty when we arrived and remained filthy throughout the stay—no cleaning service, no freshening, nothing. Towels were never replaced once. The place was stifling hot, with nowhere comfortable to sit or even place our luggage upon arrival.
Parking is not specified as an available amenity at Plaza colonial suites by Yellowkey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Plaza colonial suites by Yellowkey pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Plaza colonial suites by Yellowkey?
We found 3 amenities for this rental. This includes air conditioning, non-smoking, and laundry services.
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsAir conditioning and more
Map of Distrito Nacional
About this house rental
Comfortable Living Spaces
Amenities
Air conditioning
Non-smoking
Laundry services
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Plaza colonial suites by Yellowkey. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Plaza colonial suites by Yellowkey pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Plaza colonial suites by Yellowkey?
We found 3 amenities for this rental. This includes air conditioning, non-smoking, and laundry services.
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