Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Location
Reviews
5 / 10
Great location, but dirty
Location. Convenience
Very dirty. Both times staying there we had to do the cleaning and vacuuming ourselves.
1 / 10
Absolutely terrible.
The apartment was filthy dirty, there was long black hair all over the bathroom floor. The kitchen floor was dirty, the balcony was dirty. The lounge was extremely uncomfortable. The sheets and pillows were old and tattered. The rug on the floor was extremely slippery and dangerous. There was toilet paper wrapped around the smoke detector which is extremely dangerous. This apartment should be immediately taken off Booking.com.
1 / 10
Awful. Not up to basic standard.
Convenient location is the only good thing about this property.
Utterly unclean. Bedding were stained and there were hair on them. Floor and window frames were so dusty. Kitchen was equipped with stained cups, smelly dishwasher, nonstick cookware full of scratches and exhaust fan with oil drips. Towels (look like there were used) were on the bathroom floor.
Moreover, pillows and covers were of very cheap quality (pillows looks like those one of $5 for 2 from Kmart). The whole property lack basic supplies like toilet paper and facial tissue. Very basic kitchen supplies like salt and pepper or coffee or tea were none to be found.
We attempted to contact the owner regarding the cleaning issue. Owner refused to offer cleaning but only fresh linen (which did not even fit the beds in the property). There was no cleaning tools provided in the property so we could not even do any basic cleaning on our own. Owner also refused to provide toilet paper and facial tissue.
The wifi in the apartment was also very poor. Could not stream anything in peak hours.
One thing also to note is that the smoke detector was covered, which means the apartment was not even up to basic safety standard (ILLEGAL AS WELL).
Overall very terrible experience. Booking.com was not helpful at all in the whole process, only agreed to offer a small amount of compensation. We were forced to stay in this unclean apartment for 4 whole weeks. Would not recommend to anyone.
Utsikten var fantastisk! Lägenheten ljus fin och allt vi behövde fanns där. Vi bodde där i 4 veckor och lagade mycket egen mat och kunde till och med baka.
Läget precis bredvid tågstatonen, spårvagn och köpcentrum.
Eftersom lägenheten ligger på sjunde vånongen så blåste det ofta så mycket så det inte gick att sitta ute på balkongen. Men eftersom fönstren gick från golv till tak hade man utekänsla ändå så det gjorde inget.
5 / 10·Oct 2026
Location. Convenience
Very dirty. Both times staying there we had to do the cleaning and vacuuming ourselves.
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Cozy Box Hill Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Cozy Box Hill Apartment. Enjoy the water!
Is Cozy Box Hill Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cozy Box Hill Apartment?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and wheelchair accessible.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Wheelchair accessible
Kitchen
Balcony/Terrace
WiFi/Internet
Sauna
Outdoor Cooking
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
Map of Melbourne
Ratings and reviews
6.4 / 10
Average(12 Ratings)
100% verified reviews
8 / 10Excellent·May 2026
Great location.
10 / 10Outstanding·Jan 2026
Utsikten var fantastisk! Lägenheten ljus fin och allt vi behövde fanns där. Vi bodde där i 4 veckor och lagade mycket egen mat och kunde till och med baka.
Läget precis bredvid tågstatonen, spårvagn och köpcentrum.
Eftersom lägenheten ligger på sjunde vånongen så blåste det ofta så mycket så det inte gick att sitta ute på balkongen. Men eftersom fönstren gick från golv till tak hade man utekänsla ändå så det gjorde inget.
5 / 10·Oct 2026
Location. Convenience
Very dirty. Both times staying there we had to do the cleaning and vacuuming ourselves.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
Map of Melbourne
About this apartment rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Pool
Non-smoking
Wheelchair accessible
Kitchen
Balcony/Terrace
WiFi/Internet
Sauna
Outdoor Cooking
Accessible by lift
Fire alarm
Fire extinguisher
Cleaning products
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at Cozy Box Hill Apartment. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Cozy Box Hill Apartment. Enjoy the water!
Is Cozy Box Hill Apartment pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Cozy Box Hill Apartment?
We found 14 amenities for this rental. This includes free wifi/internet, air conditioning, pool, non-smoking, and wheelchair accessible.
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