Hotel in Hanoi
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Comfortable Accommodations
Amenities
Airport transportation available
Free Parking
Air conditioning
Non-smoking
Laundry services
Family friendly
Ironing facilities
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Hanoi
Available Rooms
Ratings and reviews
100% verified reviews8 / 10Excellent·Sep 2026
Vui trí
Đồ dùng trong phòng tắm
10 / 10Outstanding·Jul 2026
Phòng sạch , có công viên nhỏ
Ít xe cộ đi lại
7 / 10Good·Jul 2026
Yên tĩnh
5 / 10·Nov 2025
The location was useful for my reason for visiting. It has many restaurants and shops within walking distance. The beds were comfortable. The staff fixed my problems EVENTUALLY.
Problem 1: I booked the king room as it is advertised with a bedroom and living room, it states on booking.com it has a large bed and a sofa bed. It doesnt have these features, there is no living room, it is just a single room and no sofa bed. On reporting this to the receptionist i was not believed! Its there information provided on booking.com! Why would I lie? If they had just checked the booking they would have seen this. They eventually came to the room to check if i was telling the truth! Unbelievable. I was changed to a twin room and the beds pushed together. This was not idea as i needed the sofa bed for my two babies to sleep on, not all of us sharing two single beds.
Problem 2: The Wifi stopped working in the morning, I needed it for work. I went to the receptionist and reported the problem. She looked at me and told me it was working (She didnt bother to check). I told her to come to the room and check for herself if she doesnt believe me (Why would a guest lie)? She came to the room and eventually, after checking my phone and laptop confirmed the wifi was not working.
The staff have no manners at all, When i walked past in the morning orthe evening to go out, the receptionist simply kept there head down looking at their phone, not a hello, a smile, nothing, so bloody rude!
$$$$
Top rated by guests
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