Pical Resort , Valamar Collection

A fantastic family break for a week! The facilities are superb and accommodate for all ages: cycling, swimming, water slides, gym, treetop/go-ape adventure, beach, restaurants, gaming zone, arcade games. Plus local to the old town so a great area to walk, run and explore. The staff were friendly and helpful. The rooms are well thought out with a breakout door for children and 2 tv’s. The rooms were kept clean by the service staff 2-3 times a day which was great. The only improvement point to not was it’s a new resort, so some of the processes were changing and staff were giving different versions of what was allowed and what not - example around all-inclusive and whether we could swap buffet lunch for lunch at one of the restaurants. Also pool bar charges for water, drinks and ice cream, though in doors in the family bar it was free. So some disconnects there that need to be aligned. Overall really enjoyed the stay and in a great location.

Amazing hotel! There is still some work undergoing at the hotel and not all areas were opened. It has the best reception and amazing hospitality. The issues we had with the booking via Expedia were promptly resolved by the concierge manager Jasmina. The spa was out of this world with several different saunas. Highly recommended. The room was well equipped but I think the decor inside of it does not match the beautiful decor in the lobby. We opted for a half board option. The breakfast options were plentiful. Great juice bar. Dinner options were slightly more limited but that could be down to my personal preferences. The only downside I found was the parking. Plenty of parking spaces but they there but they were about 5 - 10 min walk away, partially on a gravel road. The hotel golf buggies were there but nobody bothered to offer a lift to the car park. We did a lot of walking whilst there and were tired at the end of the day. Plus I had to be careful not to ruin my shoes. It was a minor inconvenience but still something to consider. I would throughly recommend the hotel and I am already looking to book it again.

We were looking for an alternative all-inclusive resort to Turkey or Greece (so we can drive there vs flying). The potential for this resort is huge...it competes very well with the best. We stayed 2 weeks after it opened, and the staff and level of service was already excellent. We will certainly be back.

Very nice hôtel, very big with so many activities for kids with the most nice hôtel staff