Coastal Family Escape with Pool Balcony and Bay Views
5.3 / 10
(3 Ratings)
$$$$
House in Cleveland
2 guests · 4 bedrooms · 2 baths
Reasons to book
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Location
Reviews
2 / 10
A lovely property spoilt by poor maintenance, poor assessment of guest needs, and an unhelpful host. It became clear the
It appears this is the first review this property has received on Booking.com. Has it only just been listed?
Good position,views, kitchen, bedrooms. The house itself was clean. The carpet in the living room was new, in the bedrooms it was old, worn and badly stained.
The bedrooms all have air conditioners.
The host is described as ‘Private’ but she manages 345 properties.
Communication is via no reply email or text. You have to use the Booking.com App or phone. She answers the phone but her rapid accented English is often difficult to understand. Replies to queries are platitudinous and have no content. I saw no evidence she would put herself out to help.
The booking process was hard as we were sent an intrusive questionnaire that had to be completed on an overseas phone in a car. She required among other things, a selfie, phone numbers of 3 guests, the number of guests and the exact number of visitors. The house was limited to 7 people in total at one time. We were not allowed to invite 5 children and their parents to play with my grandchild. It took 5 goes for her to receive our credit card details even though I used the exact same process each time.
On arrival we were given a link to the house rules, better described as the 10 commandments of unforgiveable sins and their draconian penalties.
The WiFi access code given in 3 places, was incorrect in one, inverted with the network name in one and correct once.
The living room has one comfortable chair and a sofa for 3 that is not comfortable. Not enough for 7 guests in front of the large TV. There is no air conditioner in the living room. Guests have to rely on ceiling fans.
Both bathrooms have a 25mm hard lip up at the door. Perfect for stubbing toes. The showers are over the bath. In the en suite the bath and tiles are slippery when wet. There is a step up to the bath. It is difficult to safely get into the shower/bath as there are no hand holds. One of the tap handles comes off.
The letter box stands at a drunken angle, perhaps indicative of what is to come.
The garden is too steep to enjoy other than look at. The grass needs mowing and the hedges trimming, they cover 50% of the path to the Pool
The swimming pool was a disgrace, green with algae and clearly unsuitable for swimming.
Parking is not specified as an available amenity at Coastal Family Escape with Pool Balcony and Bay Views. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Coastal Family Escape with Pool Balcony and Bay Views pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Coastal Family Escape with Pool Balcony and Bay Views?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and garden.
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Includes essentialsFree WiFi/internet, Air conditioning, Garden and more
Map of Cleveland
About this house rental
Spacious Accommodations
Amenities
Free WiFi/internet
Air conditioning
Non-smoking
WiFi/Internet
Garden
Fire alarm
FAQs
Is parking included with this house?
Parking is not specified as an available amenity at Coastal Family Escape with Pool Balcony and Bay Views. For more information, we encourage you to contact the property about where to park.
Is there a pool at this house?
We didn’t find pool listed as an amenity for this house. It may be worth double checking if a pool is important for your stay.
Is Coastal Family Escape with Pool Balcony and Bay Views pet friendly?
Unfortunately, this house is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Coastal Family Escape with Pool Balcony and Bay Views?
We found 6 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, wifi/internet, and garden.
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